Patient Services
3 days ago
Job Responsibilities To ensure an effective and efficient reception is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Receive and make telephone calls as required. Divert calls, take messages ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits on to the computer ensuring careful recording of all relevant details and where necessary refer to the Duty Doctor. Prepare lists and notes for all surgeries and clinics held ensuring completion of all the associated paperwork.
Advise patients of relevant charges for private, non-general medical services. Accept payment and issue receipts for same where required. Enter patient information on to computer as required. Reception Welcoming patients Consulting with members of the practice team Be able to cover all reception positions as necessary Dealing with all patients or their relatives, friends or neighbors with their requests for appointment Make adequate notes to pass on accurate messages Coping with requests which are made for appointments, visits, collection of prescriptions, letters or messages left or to be left Process appointment requests for current and future appointments either by telephone or face to face Administration To have a thorough knowledge of all practice procedures To work in accordance with written protocols When required making sure medical records are updated Knowing the purpose of various forms and where they are kept, e.g.
temporary resident, new patient forms, change of address forms Using the Computer Accessing the computer for the purposes of extracting registration details, path results, medication information and referral data. Finding details of immunisations and health promotion and medical reports if required. Inputting data as requested if required. Using SystmOne to book a patient appointment and learning the various tasks involved with computerised appointment.
-
Community Staff Nurse
2 weeks ago
Wellingborough, United Kingdom Superchem Industries Full timeJob Summary Community nurses make a difference every day by visiting patients at home. We provide increasingly complex care to patients and support family members to encourage patients to receive the care they need in their own homes. We are looking for experienced registered nurses with a passion for high‑quality nursing care and experience in acute...
-
Administrator - Diabetic Eye Screening
7 days ago
Wellingborough, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full timeWe are seeking a dedicated and organized Band 2 Administrator to join our dynamic team. As an Administrator, you will play a vital role in supporting the smooth operation of the Diabetic Eye Screening Programme. Your responsibilities will include patient administration, data entry, appointment scheduling, and providing excellent customer service to patients...
-
Healthcare Assistant
2 weeks ago
Wellingborough, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full timeThe post holder will be working in an integrated multi professional inpatient team and provide care under the supervision of a Registered Nurse undertaking rehabilitation interactions. The post holder will provide quality care for a group of patients, specialising in rehabilitation and sub-acute care from patients stepping down from acute hospitals and step...
-
Administrator Apprentice
7 days ago
Wellingborough, United Kingdom Starting Off Full timeOur client are an medical centre based in Wellingborough and cover Wellingborough and surrounding villages.They have a large and experienced team of doctors, nurses and allied healthcare professions working as a cohesive team, supported by managers and thePatient Services Team. Together they all work in partnership with you to provide the highest possible...
-
Care Coordinator
2 weeks ago
Wellingborough, United Kingdom Marshalls road surgery Full timeResponsible to: Practice Manager Accountable to: Practice Manager **Salary**: Band 4 equivalent £22,548 pro-rata and dependent on experience Job Summary The Care Coordinator will be employed by Marshalls Road Practice, but also be part of the Primary Care Network (PCN) Multi-Disciplinary Team (MDT) who are responsible for managing the care of people...
-
Care Co-ordinator
2 weeks ago
Wellingborough, United Kingdom Marshalls road surgery Full timeResponsible to: Practice Manager Accountable to: Practice Manager **Salary**: Band 4 equivalent £22,548 pro-rata and dependent on experience Job Summary The Care Coordinator will be employed by Marshalls Road Practice, but also be part of the Primary Care Network (PCN) Multi-Disciplinary Team (MDT) who are responsible for managing the care of people...
-
Receptionist/administrative Assistant
7 days ago
Wellingborough, United Kingdom Northamptonshire Healthcare Foundation Trust Full timeTo act as the first point of contact for anyone accessing the Community Mental Health Team on reception and support the administrative function enabling effective and efficient services to be delivered to patients and families. To provide a quality and professional front of house reception service to patients, family and staff attending the department. To...
-
Wellingborough, United Kingdom The Cottons Medical Centre Full time**The Cottons Medical Centre** **Job Description - Receptionist** **JOB TITLE: RECEPTIONIST/CARE NAVIGATOR** **RESPONSIBLE TO**:Practice Manager/Deputy Practice Manager **RESPONSIBLE FOR**:Reception / Administration duties **JOB PURPOSE: Previous Experience in NHS ideally.** Greeting patients and visitors in an efficient and courteous manner - Provide...
-
Receptionist/Administrator
1 week ago
Wellingborough, United Kingdom Redwell Medical Centre Full timeRedwell Medical Centre is looking for an Administration Clerk/Receptionist to join our friendly office team for 25 hours per week.HoursMon 13.00 - 18.00Tues 8.00 - 13.00Wed 13.00 - 18.00Fri 13.30 - 18.30You will also be expected to work on some Saturday mornings (1 in 4) between 8am and 11am, which will be additional and paid as overtime.You will be expected...
-
Dental Nurse
2 weeks ago
Wellingborough, United Kingdom Riverdale Healthcare Full timeWe are looking for a qualified dental nurse to join our friendly team at Wellingborough Dental Surgery. Here at Wellingborough Dental Surgery, our aim is to make patient visits as pleasant as we possibly can. Our practice offers a warm and friendly environment with highly trained and motivated staff. We are dedicated to improving the oral health of our...