Customer Service Advisor
1 week ago
**Role** We have an opportunity for a Customer Service Advisor to join our team in Croydon for Croydon Council. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including raising new jobs, appointments scheduling and existing works updates. - Adhere to call handling procedures, Axis policies and operation processes in order to ensure "First Class" service is delivered at all times. - Use IT systems to raise new repairs, book in and rearrange appointments for customers and/or clients whilst on the phone. - Liaise with clients, Axis operatives, managers, staff and sub-contractors in order to provide updates to works and resolving repairs issues. **Requirements**: - Previous experience in call centre environment, dealing with high volumes of calls (desirable) - First time customer service face to face, via the phone or writing - Excellent communication skills - Ability to prioritize tasks **Other Key Information** - Working hours 8am-5pm Monday-Friday **Benefits** - 22 days annual leave which increases with length of service - Pension - Perkbox rewards - Long service rewards - Volunteering days **About Us** Axis has experienced continual growth since it’s establishment in 1986, we’re not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK’s largest building owners, landlords, facility managers to providestrategic building repairs, planned maintenance and improvement across all property sectors. We are a value led business, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity aboveall.
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Customer Service Advisor
1 week ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£25,642** p/a plus generous quarterly bonus.** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work...
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Customer Service Advisor
2 days ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£23,400 p/a plus generous quarterly bonus.** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday...
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Customer Service Advisor
4 days ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£23,300 p/a plus generous monthly bonus.** Work in Retail or Hospitality? Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and...
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Customer Service Advisor
6 days ago
Croydon, United Kingdom Axis Full time**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including...
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Service Advisor
1 week ago
Croydon, United Kingdom MBA Project Full timeOur Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Lexus Croydon **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...
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Service Advisor
3 hours ago
Croydon, United Kingdom Matt Burton Full time* Service Advisor - Aftersales Advisor - Automotive Service Advisor Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Toyota Croydon Dealership. Basic salary of £27,000 OTE £39,000 + Uncapped As a Service Advisor you are responsible for engaging with customers day to day, discussing...
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Service Advisor
2 weeks ago
Croydon, United Kingdom MBA Group Full timeOur Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Lexus Croydon** Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...
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Service Advisor
2 weeks ago
Croydon, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary: £33,000 + Bonus Hours: Monday - Friday 8am till 6pm Location: Croydon Benefits: - Attendance Bonus - NO WEEKENDS Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor ·Arranging Service Department bookings....
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Customer Advisor
4 days ago
Croydon, United Kingdom Boots Full time257431BR **Customer Advisor**: - Croydon, Whitgift Centre - Permanent - Part-time **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain...
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Customer Service Advisor Travel Money
2 weeks ago
Croydon, United Kingdom Sainsburys Full time**Customer Service Advisor Travel Money** - 220001DS) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...