Desktop Support

Fletchers Solicitors (part of Fletchers Group) - we employ over 600 people across our Manchester, Leeds and Southport

Offices and with plans to expand further through both organic and inorganic means.

If you are looking for your next role and want to join a friendly company with a great work culture that encourages a good work life balance, this could be the role for you We are looking for someone with a customer focused approach, who has experience working in a busy IT Contact Centre environment with a proactive and positive manner. Someone with excellent written and verbal communication skills.

Along with the day to day duties of the helpdesk the Technology Service Desk Technician will be involved in Asset Management, Hardware procurement, New Starter, Leaver, and Mover set up and some project delivery work. There will be times that travelling to and from other Fletchers offices may be required.

In return Fletchers can offer:
Pension Scheme with tax efficient salary sacrifice option

Life Assurance Policy

Medicash policy to cover some dental, optical and other medical expenses

35 days holiday per year including Bank Holidays and Christmas closure, you also have an option to purchase up to 3 extra days holiday per year.

Long service award 3 days extra holiday after your 5th, 7th and 9th full years of employment.

Enhanced company sick and maternity pay scheme

Flexible agile working environment with a positive work-life balance

Varied calendar or funded company social events

Monthly voucher awards

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Desktop Support: 1 year (required)

Work Location: In person

Reference ID: SYS037