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Food & Beverage Team Leader

2 weeks ago

Warminster, United Kingdom Longleat Enterprises Limited Full time

**What does this role entail?**

Reporting to the assistant food and beverage managers, you will be working within the front-line Rota, team leaders guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, ensuring team members maintain business standards in relation to guest service, in line with procedures and keep the department running like clockwork.

**Key duties will include**:

- Perform all tasks outlined in the relevant departmental Team Member job description.
- To run the department on a day to day basis, coordinating the team, maintain highest standards of guest service, and cash, stock control and security operations.
- Responsibility of opening and closing the area daily.
- Ensure that any pre-opening checks have been completed and signed off in line with Company Policy and procedures.
- Ensure that all areas are operated to the required standard following company standard operating procedures.
- To maintain excellent housekeeping standards
- To provide accurate and informative product knowledge including the features and benefits of the food and beverage offering
- To process transactions through the till in a professional manner and support in the opening and closing of tills as required.

**About you**
- To act as a brand ambassador for Longleat ensuring that all work adheres to our brand guidelines/proposition and aligns with our vision of a Picture-Perfect site whilst performing the function required.
- To always provide a guest focused service ensuring that all work is completed to the highest standards of the brand.
- Always represent the Company by being smart in appearance and presentable whilst behaving in an appropriate manner in line with our cultural values.
- Be accountable for their own development seeking out opportunities to learn new skills to continuously improve.
- Work in a responsible and safe manner always adhering to Health & Safety, safe working practices and Company Policies and Procedures.
- Such other reasonable duties as and when required by your Line Manager.
- _ The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role. _

**A little about us**

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

**Our values**

We believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.

**Why join the Longleat team?**

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

You will receive attractive benefits that include:

- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat for our employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistant Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
- Great progression opportunities available.

**Your contract**

This is a permanent 40 hour contract, working 5 days out of 7 with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.

**Sounds great How do I apply?