Front of House

2 weeks ago


Chelsea, United Kingdom Bamford Full time

**Front of House/Retail Consultant**:

- Bamford**

Our Bamford family is growing, and we are looking for a friendly and enthusiastic **Front of House/Retail Consultant **to join our South Kensingotn team.

40 hours per week**, **£24,000 per annum plus commission.**

**What we are looking for**

We are looking for a highly motivated, enthusiastic and driven Front of House/Retail Consultant. With excellent customer service experience and warm and friendly personality. You will be required to greet all clients and ensure they receive a 5* star service whilst in the Wellness Space. You will need to learn and maintain a high level of product knowledge to proactively engage with clients and achieve sales targets. You will also be responsible for maintaining a high standard of cleanliness throughout the Wellness Space. You will follow the Bamford philosophy to the highest professional standard.

**Main responsibilities**
- Ensure exceptional familiarity with all retail products and treatments, classes and recommend confidently and maximise sales to our clients.
- You will be responsible for the maintain of standardsof the spa and retail
- Manage all client bookings, using our online system, whilst liaising with the Therapist team on their schedules to increase appointment occupancy.
- Ensure all treatment questionnaires are fully completed.
- Support the Spa Manager with any other ad-hoc duties.
- Set up event spaces and host guest/clients

**We Offer**
- 28 days holiday (incl. bank holiday)
- 30% Bamford & Daylesford discount
- 60% off Bamford skincare products
- 50% staff lunch discount (at local Daylesford store)
- Complimentary treatment every quarter
- 2 complimentary studio classes every month
- Complimentary online classes
- Long Service Awards
- Quarterly Employee Awards
- Refer a friend scheme
- Stakeholder pension scheme
- Organic veg boxes - seasonal
- Subsidised private medical insurance
- Health and Wellbeing Support & Benefits
- Company events

**About the Company**

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth - to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem - to feel well and to feel happy the three need to be aligned and in harmony.


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