Customer Service Manager
5 days ago
A leading packaging business is looking for a Customer Service Manager to join their Swindon site. As a Customer Service Manager you will be responsible for assisting the customer through the delivery journey; leading a team of 4 and looking to grow thehead count of this team. The role is a permanent position directly with the company and will focus on ensuring the delivery and improvement of the customer journey.
As Customer Service Manager you will lead a team of Account Managers and motivate their performance to hit KPIs in regard to customer retention and customer satisfaction. The team are looking to grow and you will be responsible for recruiting; coaching anddeveloping new starters. The role will be hands on and you will be required to assist with all customer service and administrative duties that your team encounter whilst also taking responsibility for any points of escalation. You will be heavily involvedin KPI and Reporting for the client and internal stakeholders. As Customer Service Manager you will build customer relationships and assist with client reviews, renewals and negotiations around contracts.
The role will be based at our clients Swindon depot. On offer is a salary of £40,000 - £45,000 per annum plus a number of peripheral company benefits such as life insurance and contribution to a health care scheme. The company can offer a friendly workingenvironment with lots of opportunity for autonomy leading your team as well as driving the company strategy through excellent customer service.
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Customer Service Agent
2 weeks ago
South Marston Industrial Estate, United Kingdom Talos360 Full time**My client**has an exciting opportunity available for aPart-Time **Customer Service Agent **to join theteam based at our Head Office in Swindon. Award Winning Business - a Household name in their field Working hours 930am - 2pm 3 days per week minimum Hybrid working £10 Per hour plus bonus and benefits Permanent, Full Time **About the role**: **Key...
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Customer Service Agent
7 days ago
Hemel Hempstead Industrial Estate, United Kingdom The Dispute Service Ltd Full timeWe are The Dispute Service and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of dispute over its return. We are looking for a positive, flexible and hardworking person with exceptionalcustomer skills to join our expanding team. Providing a first-rate customer experience when...
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Service Manager
5 days ago
South West Industrial Estate, United Kingdom PHS Group Full time**Service Manager** We have a great opportunity for a Service Manager to join our Operations Team at our Peterlee Operation Centre. You’ll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customerspremises in the south and beyond. **As a Service Manager at one of our Operations...
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IT Technical Support Apprentice
1 day ago
South Marston Industrial Estate, United Kingdom QA Ltd Full time**Who you’ll be working for**: ZPos predominantly provides online ordering websites for restaurants and takeaways with a built-in integrated EPoS. Our other products and services are there to enhance the primary offerings of our business. Our services will cut clients costs and improvesales whilst providing them with a more professional and streamlined...
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IT Technical Support Apprentice
5 days ago
South Marston Industrial Estate, United Kingdom QA Ltd Full time**Employer description**: ZPos predominantly provides online ordering websites for restaurants and takeaways with a built-in integrated EPoS. Our other products and services are there to enhance the primary offerings of our business. Our services will cut clients costs and improvesales whilst providing them with a more professional and streamlined...
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Call Centre Agent
5 days ago
South Marston Industrial Estate, United Kingdom 360 Resourcing Solutions Full time**Call Centre Agent - Swindon** This is an exciting opportunity available for a **Call Centre Agent **to join ourteam in Swindon. Joining us on a full time, permanent basis working 40 hours per week Monday - Friday, you will receive a competitive salary of £21,012. You willbe specialising in the retail of quality home furnishings at affordable prices....
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IT Technical Support Apprentice
2 weeks ago
South Marston Industrial Estate, United Kingdom QA Ltd Full time**Who you’ll be working for**: ZPos predominantly provides online ordering websites for restaurants and takeaways with a built-in integrated EPoS. Our other products and services are there to enhance the primary offerings of our business. Our services will cut clients costs and improvesales whilst providing them with a more professional and streamlined...
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IT Technical Support Apprentice
5 days ago
South Marston Industrial Estate, United Kingdom QA Ltd Full time**Employer description**: ZPos predominantly provides online ordering websites for restaurants and takeaways with a built-in integrated EPoS. Our other products and services are there to enhance the primary offerings of our business. Our services will cut clients costs and improvesales whilst providing them with a more professional and streamlined...
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Customer Service Advisor
3 days ago
Colwick Industrial Estate, United Kingdom Enva Full timeWe are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **Customer Service Advisor Responsibilities will include:**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on the internal...
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Customer Service Advisor
3 days ago
Burscough Industrial Estate, United Kingdom JOB Consultancy Full timeImmediate Starts Available! - Customer Service/ Call Centre - Great Bonus Scheme - Monday - Friday (8-4pm, 11-7pm) - Free onsite Parking My client, a specialist claims management company are looking to recruit a Customer Service Advisor to join their claims team. This is an excellent opportunity for those wanting to join a growing organization where you can...