Administrative Assistant

**About Us**

Armstrong Watson are a trusted and leading independent Accountancy and Business Advisory firm based in the North of England and Scotland. Our services and advice are all centred around our Quest to support our clients to achieve prosperity, a secure future and peace of mind, which cannot be achieved without the expertise of our dedicated and valued colleagues.

With approximately 700 colleagues situated across 19 offices, our people and our culture are at the heart of what we do. We recognise the unique impact we have on not only our clients, but also our colleagues, and the communities in which we operate. Our success is dependent on every colleague embracing all four of our core values: Honesty, Humanity, Trust and Passion.

**The Role**

We are now recruiting for an experienced Administrative Assistant to join our Head Office in Carlisle on a full time basis.

The main elements of this role will include:

- Dealing with incoming and outgoing mail, meeting daily deadlines as required
- Dealing with incoming and outgoing DX parcels
- Answering incoming calls throughout the day, putting them through to the correct colleague and taking messages when necessary
- Dealing with client records and tracking
- Scanning documents
- Taking client payments on the phone or in person using our Payment Portal
- Database management on a daily basis
- Booking the visitor's car parking space and updating the Reception electronic and paper diaries accordingly
- Ensuring the client kitchen areas are kept tidy and clean during the working day, disposing of waste appropriately
- Meeting and greeting clients, both internal and external
- Completing any other additional administrative tasks as and when required
- Exemplary communication skills, both written and verbal
- Great timekeeping ability
- Experience of using IT systems, and be competent with using standard Microsoft Packages (Microsoft Teams, Word and Excel etc)
- Excellent organisation and prioritisation skills
- Previous office / administrative working experience
- A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises

**The Benefits**

In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:

- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement up to 26 days, plus Bank Holidays
- Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Ongoing access to online training courses and materials
- Paid professional membership fees
- Charity of the Month
- Colleague of the Month
- Subsidised social events throughout the year

In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further.

When you're with us... we're with you.