Luxury Showroom Sales Advisor

1 week ago

Loughborough, United Kingdom Quorn Stone Full time

**Job Description...**

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

**The role**

**Key responsibilities...**

**Additional responsibilities...**
- Answering incoming sales calls
- Making outbound calls to our customer database
- Supporting the showroom manager
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched
- Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
- Maintaining a clean and tidy showroom
- Providing drinks to customers during their appointments
- Confirming showroom appointments with customers prior to their arrival

**Skills required**
- Experience in a sales environment
- Experience in the luxury goods market (desirable)
- Knowledge of interiors (desirable)
- Extremely well organised and able to prioritise tasks
- Enthusiastic and hands on - this is a busy, fast-paced company
- Self-motivated with the ability to inspire those around you
- Strong customer focus
- Excellent communicator
- Minimum of 2 years sales experience
- Must have experience in using a CRM
- Familiar with Microsoft Word and Excel

**What we offer...**
- A great place to work with a friendly and welcoming team
- Competitive salary
- Bonus structure
- Employee assistance programme
- Additional leave through years of service
- Company events
- Company pension
- Employee discount
- Free on-site parking

**Hours...**

**Monday - Friday **09:00 - 17:00 (inc 30 min unpaid lunchbreak)

**Saturday **09:00 - 16:30 (inc 30 min unpaid lunchbreak)

Days off will be Sunday and 1 day in the week

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking

Ability to commute/relocate:

- Loughborough: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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