Senior Information Analyst

7 days ago

Greater Manchester, United Kingdom Fill Your Specialist Role Full time

Location : Home Based-Flexible - Either Merseyside, Lancashire or Greater Manchester

They are looking for a Senior Information Analyst - (1 post) to join their Information Systems Team. This role is a home based role, where there is no daily requirement to attend an office. There is some requirement to attend regional offices across theNorth West to support project delivery. A clean, valid driving licence is essential

Managing escalated incident/problems - manage incidents and problems, diagnosing issues, implementing fixes and liaising with business partners to ensure timely resolution within SLAs.

Change management - Complete Change management documentation in line with requirements for CAB and support end users to conduct necessary testing to implement changes

What are they looking for?

Experience of working in cross functional teams to deliver a wide range of projects, from inhouse development work to new systems implementation you will have excellent relationship management skills, with the ability to communicate with colleagues at alllevels in the business ,to assist with scoping of requirements, support the UAT process and in contributing to the design and implementation of systems.

In addition to having strong technical skills, experience of maintaining support documentation, completing project and change management documentation is also required

An understanding of the environments and practices of the Housing sector is desirable, including a good understanding of supporting Housing Management and Repairs systems.

What you can expect from them?

They offer a competitive salary, a generous annual leave entitlement of 31 days plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to them, and they offer a health cash plan where you can claimback money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

They are passionate about their people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in their local communities or learn a new skill outside of work.

About our client

Our client is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

They believe that everyone deserves a place to call their own, which is why they’re committed to building 500 new homes each year. They do more than just provide a roof over their customers’ heads, they’re here to make a real difference.

In addition to creating positive spaces for their customers they continuously strive to create a positive and progressive workspace to enable their colleagues to achieve their full potential.

Please note that they reserve the right to close the vacancy early prior to the closing date.

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