Systems Administrator

5 hours ago

Peterborough, United Kingdom Serco Plc Full time

Serco works in a strategic partnership with Peterborough City Council in the heart of the city, to transform the quality of local services for our citizens. We currently have an opportunity to join our team as a Systems Administrator within our Benefits and Systems team.

As Systems Administrator you will support the maintenance and control of the relevant computer systems used by the different teams within Revenues and Benefits. Support the maintenance and control of the relevant computer systems used by the different teams within Revenues and Benefits.

You will assist with the day-to-day administration of the corporate E-payments system, Car Parking appeals and investigating, resolving, and reporting on any financial discrepancies.

This role offers Hybrid working (2 days in the office every 2 weeks).

**What you will need**

We are looking for someone who has a background in Administration, with experience of using Excel and an understating of Data protection/GDPR.

Most importantly you will be customer focused with a good understanding of customer need and expectations.

**Why Serco?**

Meaningful and vital work: We understand the culture of public service delivery and the obligations on us as a trusted partner to government.

A world of opportunity: Customer Service’s is growing and developing, and you’ll be able to contribute to and be a part of this.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

**What we offer**:

- Salary up to £23,000
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- We offer flexible/agile working environments and the chance to buy annual leave as part of the Annual Leave Purchase Scheme
- A company passionate about diversity and inclusion

**About Serco**

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply

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