Receptionist

1 week ago

Bristol, United Kingdom Newmedica Full time

**Who are we?**

At Newmedica, we believe better sight changes lives.

We’re one of England’s top providers of NHS and Private ophthalmology services, delivering outpatient care, diagnostic testing, and advanced eye surgery to thousands of patients every year. With a growing network of specialist clinics across the UK, we’re on a mission to make world-class eye care more accessible for everyone — and we’re expanding rapidly.

We’re proud to be officially certified as a Great Place to Work®, based on independent feedback from our colleagues. This recognition reflects our commitment to creating an inclusive, collaborative, and empowering workplace where people can thrive.

**Your Next Role: Receptionist**

We are looking for a new Receptionist to join our Langford site. This will be over 5 days per week, hours per day are flexible, including weekends on a rota basis. Initial training will be provided at our Aztec West site and occasional ongoing travel to this site will be required for this role.

Our receptionists are usually the first person our patients will see when they visit a clinic so a friendly, approachable and welcoming personality is a must

The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will be working on the patient record system alongside other systems so should be comfortable using a variety of technology.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our team members need to be empathetic and able to put patients at ease.

**What skills and experience do I need?**

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

- Experience of working under own initiative
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player - happy to jump in and support others when required

**What You’ll Get in Return**

We know that great people make a great company, so we offer a comprehensive and supportive package, including:

- Competitive Salary: £25,396, increasing to £26,200 after probation. (Pro-rata)
- 25 days holiday + bank holidays (increasing with service)
- Company pension scheme
- Enhanced family leave and sick pay
- Employee Assistance Programme - 24/7 confidential support
- Perks & Discounts - from eyewear to retail savings
- Ongoing training and development opportunities

**Be Part of Something Bigger**

This is more than just a job — it’s a chance to grow your career in a forward-thinking, patient-first organisation that values your voice and invests in your future. If you’re ready to make a real difference and help transform eye care across the UK, we’d love to hear from you.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.

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