Bar Team Member Playbox

**The Company**:
For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? Nowhere

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden.

We are growing quickly and we have a brand new leisure concept coming to BOXPARK Croydon...PLAYBOX

This is a competitive socialising platform which includes electric shuffle, interactive darts, arcades and even its own karaoke rooms

We are looking for experienced, confident cocktail bar staff to make guests feel special and love gaming

**Key Responsibilities**:

- Preparing alcoholic or non-alcoholic beverages for guests in an efficient and timely fashion.
- Providing a friendly, welcoming, unique guest experience
- Assessing guest’s needs and preferences and making recommendations using excellent product knowledge
- Making useful upsell recommendations where applicable
- Keep the bar and floor presentable and clean to the highest standard
- Operate Challenge 25 policy to ensure safe service of alcohol
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Pouring standards are to be adhered to always and regular pour tests completed
- Always maintain a clean and tidy bar top and back bar
- Take responsibility for tasks assigned by management and communicate any issues to supervisors/managers

**Key Skills & Experience**:

- In-depth understanding of all products and cocktails and how to prepare them
- Knowledge of licensing objectives and Challenge 25
- Positive attitude and excellent communication skills
- Punctual and reliable
- Outstanding customer service skills
- Ability to work well within the team to achieve brand and sales objectives
- Attention to detail
- Ability to follow instructions efficiently and quickly
- Adhere to Boxpark’s uniform policy and basic hygiene standard

**Pay and Benefits**:
Our people are at the heart of all we do at BOXPARK and therefore as well as paying a competitive hourly rate, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

**Wellbeing**
- Health cash plan in the form of **SimplyHealth** which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.
- ** Wellbeing champions** in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.

**Financial -**
- ** Wagestream** - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday.
- Access to our **Cycle to Work scheme** to buy a tax-free bicycle, equipment, or both.
- ** TIPs -**All guest tips go straight to our teams.
- 50% off drinks and free soft drinks on shift

**Career Progression**
- Want to grow and progress in your career? Then BOXPARK really is the place to be. We have development programs for all of our team from Bar Staff up to General Manager.

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.

INDFOH