Part-time and Full-time Telephonist/medical

2 weeks ago

Aberdeen, United Kingdom Scotstown Medical Group Full time

**About us**

Scotstown Medical Group is a small business in Aberdeen. We are professional, agile and fast-paced.

**Responsibilities**:

- Greet and check-in patients as they arrive at the medical office
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Verify patient insurance information and collect co-pays or fees
- Maintain patient records and update any necessary information
- Assist with billing and coding processes
- Coordinate referrals to other healthcare providers or specialists
- Ensure the waiting area is clean and organized
- Handle any administrative tasks assigned by the office manager or healthcare professionals

**Experience**:

- Previous experience as a medical receptionist or in a similar administrative role is preferred
- Knowledge of medical terminology and procedures is a plus
- Proficiency in using electronic medical record (EMR) systems and scheduling software
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Customer service-oriented mindset with a friendly and professional demeanor

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

**Job Types**: Full-time, Part-time

**Salary**: £23,000.00-£25,000.00 per year

Expected hours: 20 - 37.5 per week

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Ability to Commute:

- Aberdeen (required)

Work Location: In person

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