Receptionist

1 week ago

Blackpool, United Kingdom RBH Management Full time

**Job Ref**:RBH14928

**Branch**:The Imperial Hotel Blackpool

**Location**:The Imperial Hotel Blackpool, Blackpool

**Salary/Benefits**:£11.77 per hour (up to 40 hours per week)

**Contract type**:Temporary/Seasonal

**Hours**:Full Time

**Shift pattern**:will include working evenings, weekends and public holidays

**Hours per week**:up to 40 hours per week

**Posted date**:14/10/2024

**Closing date**:02/11/2024

**JOIN OUR FAMILY**

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

**A DAY IN THE LIFE OF A RECEPTIONIST AT THE IMPERIAL HOTEL BLACKPOOL**
- What you'll be doing..._

Reporting to the Reception Manager, you can expect your working day to include the following:

- As the first and last point of contact for our guests, you will be handling ’check-in’ and ‘check-out’ with a welcoming smile, answering queries both face to face and over the telephone.
- You will be processing payments too and taking responsibility for cashiering during your shift.
- You will sign-post guest requests to the relevant department as and when challenges arise to ensure guests’ comfort at all times.

**WHAT WE NEED FROM YOU**
- We hire mostly on personality potential but here are a few of our requirements..._

To succeed in the role of Receptionist, you will need the following qualities and skills:

- A ‘can-do’ approach to guest interaction and service, to ensure our guest’s needs are catered for.
- The ability to multi-task and prioritise workload, which on occasion may well be under pressure
- Good written and verbal communication skills, with a working knowledge of Microsoft Office packages, (although not essential, previous experience of Opera would be a distinct advantage).

**WHAT WE OFFER**
- You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

**EQUAL OPPORTUNITIES**

**#LifeatRBH**

A 4-star 19th-century hotel recalling the opulence and glamour of this famous resort’s Victorian heyday, with all the comforts of modern life.

The Imperial Hotel is situated on North Promenade, just a 10-minute walk from the town centre and all the major attractions. The hotel boasts spectacular views over the beach to the sea, beauty rooms and a health and leisure club with an indoor pool.

Ideal for business visitors with fourteen meeting rooms which can cater up to 600 delegates. From small boardrooms to the magnificent Lancastrian Suite, The Imperial Hotel provides flexibility for your meeting or event.

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