Mi860 Head Receptionist

Head Receptionist, Senior Receptionist, Receptionist, Permanent, Blackpool

**Head Receptionist**

A rare opportunity has arisen to join BBE Law as a Head Receptionist in their main Solicitors office based in Blackpool.

They are looking for an experienced and client-focused Head Receptionist to lead their Reception team and deliver their excellent reputation for exceeding clients’ expectations.

As Head Receptionist, you will oversee all aspects of Reception operations with a hands-on approach, to ensure that team members are prepared and well-informed to deliver an exceptional service to clients. You will often be the first point of contact for clients and therefore being welcoming, approachable and well-presented is essential.

The Head Receptionist will provide leadership and development to team members; be responsible for and manage day-to-day service quality and continuous improvement. This role will also work proactively with the Practice Manager to ensure the effective and seamless running of the operation.

This position is permanent and full time, working 5 days a week (Monday to Friday) 37.5-hour week (9am to 5:15pm). Additional hours may be required to meet the needs of the business.

**Requirements**:

- Experience in a similar role ideally within professional services
- Must be reliable, punctual, well-presented and have excellent communication skills (spoken and written)
- Team player who works harmoniously and considerately with all colleagues
- Strong client service orientation, with emphasis on organisation, initiative, and attention to detail
- Resilient and can work under pressure
- Ability to accomplish requirements of the position in a high-volume work, ever-changing environment requiring excellent time management and multi-tasking skills
- Excellent verbal and written communication skills with emphasis on exceptional interpersonal skills

You will benefit from:

- A competitive salary
- Company pension scheme
- Christmas closure
- Discounted legal services and client introduction scheme
- Bi-annual companywide social functions

**Vacancy Information**:

- Location: Blackpool
- Salary range: Competitive
- Job type: Permanent
- Job Section: Private Practice
- Working Hours: Full time role
- Reference: MI860
- Contact: Mamoona Ibrahim

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Reference ID: MI860