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Systems Trainer

2 weeks ago


Ealing, United Kingdom A2Dominion Housing Group Ltd. Full time

**Systems Trainer**

**Location: Ealing - Hybrid working with training session at our Ealing, Staines and Oxford offices**

**Salary: £45,859- 50,000 dependent on experience**

**Contract: 12-month fixed term contract, Full time, 35 hours per week**

**About us**
We’re a UK housing association committed to a new vision - providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose - delivering more homes and better services for customers.

We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

**Role Overview**

We are looking for a **Systems Trainer**to join our fantastic Project Services division. The Systems Trainer’s role is to deliver organisation-wide IT training projects, supporting the implementation of new technologies and ways of working.

This role ensures that employees are equipped with the necessary knowledge and skills to use the new technologies effectively, enhancing productivity, efficiency and overall performance.

**Key responsibilities**:

- **Design, develop and deliver end user (colleagues) training within the assigned project/programme following the Analysis, Design, Development, Implementation and Evaluation (ADDIE) model as well as following the wider project frameworks
- Support the implementation of new IT solutions and ways of working, through training covering systems, processes, people and behaviours, soft skill education and knowledge transfer
- Deliver engaging and effective training to various groups of learners using a variety of learning tools and delivery methods including traditional, blended and scenario based. (e.g. 1-2-1, classroom, trainer-led online training, e-Learning)
- Create and keep up to date a range of training collateral such as training/user guides, how to’s, checklists, practice scenarios etc. to support the training delivery and ongoing support of knowledge adoption
- Undertake all work in line with agreed standardised approach to training and project management, including but not limited to utilising agreed templates/forms, updating records on training systems and related databases/LMS
- Maintain an accurate audit trail of all training events and activities, including documentation, coordination, attendance, emerging issues, agreed points of handover, and appropriate measures for evaluation (user adoption/satisfaction and impact)
- Responsible for the use of training resources, including room bookings, facilities and materials, as well as learners’ coordination.

**More about you**
- **Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
- Learning & Development / Training qualifications (e.g. CIPD, TAP or equivalent)
- Experience of project systems implementation, e.g. rollout of new or upgraded software solutions
- Experienced in learning and development, through all stages of Analysis, Design, Development, Implementation and Evaluation (ADDIE)
- Experience in delivering training to different audiences, using different learning methods and techniques, with the ability to understand emerging and bespoke solutions
- Effective communicator, including delivering impactful and engaging presentations, face to face training and presence in meetings

**Choosing us is easy**

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.

**A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will**:

- **actively look to attract and recruit disabled people
- provide a fully inclusive and accessible recruitment process
- offer an