Patient Advisor
5 days ago
**Job Title - Patient Advisor**
**Location - Derby**
**Hours - Full time position available**
**Salary - Competitive, bonus & benefits, full training will be given**
**Job Title - Patient Advisor**
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Perkbox subscription
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication before and after treatment
- Accurately maintaining customer records
- Have heaps of passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Like to look presentable and well maintained
- Are motivated and driven to succeed
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
- Competitive salary
- Free and discounted optical products/procedures
- Modern working environment with superb technology support
- Genuine investment in your training and career progression
If you believe you have the right skills and attributes for this role, we’d love to hear from you.
- 01236 795 146
-
Patient Advisor
16 hours ago
Derby, United Kingdom Optical Express Group Full time**Location - Derby, with occasional travel to Leicester** **Hours - Full time, 40 hours** **Salary - £24,000 + bonus** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...
-
Patient Care Advisor
2 weeks ago
Derby, United Kingdom Bionical Solutions ltd Full time**Patient Care Advisor** **Permanent, Full-time** **£21,000 per annum** **6 month FTC** **Willington, Derby** Are you an organised person with a confident phone manner? If yes, then this is the role for you! Here at Bionical Solutions we are looking for a **Patient Care Advisor** who is passionate about ensuring our patients get the best quality of...
-
Patient Care Advisor
1 week ago
Derby, United Kingdom Bionical Solutions ltd Full time**Patient Care Advisor** **Permanent, Full-time** **£25,000 per annum** **Willington, Derby** Are you an organised person with a confident phone manner? If yes, then this is the role for you! Here at Bionical Solutions we are looking for a **Patient Care Advisor** who is passionate about ensuring our patients get the best quality of treatment and that...
-
Patient Care Advisor
2 weeks ago
Derby, United Kingdom Bionical Solutions ltd Full time**Patient Care Advisor** **Permanent, full-time** **£21,000-£23,000** **Mercia Marina, Willington, Derbyshire** Bionical Solutions are a UK and US based pharmaceutical and healthcare business based in Willington, South Derbyshire. At Bionical we pride ourselves on giving the very best care to our patients and clients. We’re super proud of our 97%...
-
Patient Services Advisor
2 weeks ago
Derby, United Kingdom Lister House Surgery Full time**Lister House Surgery** **Patient Services Advisors Job Description and Person Specification** **Job Title** Patient Services Advisors **Job Summary** The primary purpose of this role is to answer calls from members of the public and other organisations in a professional, efficient, and courteous manner, providing a polite, constructive, and effective...
-
Patient Services Advisor
7 days ago
Derby, Derby, United Kingdom NHS Full time £25,300 - £63,720 per yearJob SummaryAre you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people?If so, then this opportunity may be perfect for youWe are seeking...
-
Patient Navigator
1 week ago
Derby, United Kingdom One Medical Group Full time**Derby Urgent Treatment Centre** is looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...
-
Patient Navigator
5 days ago
Derby, United Kingdom One Medical Group Full time**Derby Urgent Treatment Centre** is looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...
-
Health Advisor
2 weeks ago
Derby, United Kingdom DHU Healthcare NHS 111 Careers Full timeNHS 111 Health Advisor - Join our team of NHS 111 Health Advisors at the forefront of providing essential support to those in need. Embark on a rewarding career with DHU, where your dedication to supporting patients makes a real difference and helps deliver the highest level of care every day. Contract Type: Part Time with a range of hours available 30...
-
Contact Centre Advisor
3 days ago
Derby, United Kingdom Bionical Solutions ltd Full time**Patient Care Advisor** **Full-time, Permanent** **£23,500 annual + £1,500 shift allowance** **Willington, Derby** Are you an organised person with a confident phone manner? If yes, then this is the role for you! Here at Bionical Solutions we are looking for a **Patient Care Advisor** who is passionate about ensuring our patients get the best quality...
