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Warehouse/shop Assistant

2 weeks ago

Leicester, United Kingdom Workstuff UK LTD Full time

As an Warehouse/shop Assitant, you will be responsible for fulfilling the role through positive and effective communication with customers as well as efficient operation of the store. Providing the Store Manager with the help the requires to keep the shop in top running order, from ordering inventory and processing sales to generating cash reports and responding to customer concerns and complaints. The right person for the role will be a friendly and ambitious professional who wants to begin a career in retail store management.

**Responsibilities**:

- Support other team members
- Manage the sales floor and other departments (e.g. shipping and receiving)
- Maintain and monitor store inventory
- Ensure that the store is clean, safe and presentable for customers
- Greet and assist customers as necessary
- Conduct regular audits of the store’s physical and practical condition to ensure quality and safety
- Maintain product levels appropriately
- Process sales when necessary using the Order book process and Epos system
- Generate and review daily sales report

Key Skills

Ability to work a flexible schedule, including evenings and weekends

Basic reading, writing and accounting skills

Excellent customer service and communication skills

We are looking for a results driven retail individual to join our team

Areas of mentorship will include;
Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
- Meeting sales goals and providing feedback to store staff
- Ensuring high levels of customers satisfaction through excellent service
- Once mentoring role is complete the employee will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
- There will be a background in financial planning, employee recruitment, and retail management.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Powerful leading skills and business orientation
- Customer management skills
- Strong organisational skills
- Good communication and interpersonal skills

**Salary**: £19,760.00-£20,800.00 per year

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday