Virtual Personal Shopper

5 days ago

Bicester, United Kingdom Mulberry Full time

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.

If these are values you share, we would love you to join our team.

We are looking for a full-time Virtual Personal Shopper to join our wonderful Bicester Village team. In this role you will create truly memorable experiences for all our remote customers by providing excellent service through our virtual sales platform.

You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.

This is a full-time permanent position.

What we need from you:
Sales:
Product knowledge:
You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customer experience. You will be committed to delivering an engaging customer experience to our virtual clients. You will build new and nurture existing remote client relationships. You will be curious about the business and willing to share your ideas. You will deliver operational excellence showing respect and consideration for people, product and your environment.

**Skills**:Excellent administrative skills

Passion for the luxury fashion industry

Excellent communication skills

Curiosity to learn

What we will do for you:
Competitive basic salary

Product allowance

Bonus

An enviable staff discount and exclusive access to staff sales

Pension Contributions & Life Assurance

Training and opportunities to develop

**Job Types**: Permanent, Full-time

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount

Supplemental pay types:

- Bonus scheme

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