General Administrator

**Job reference number** **308855**

£11.96 per hour/£239.20 per week
22.5 days annual leave per annum pro rata plus bank holidays

Part time, 20 hours per week

Permanent

Royal Mail Sheffield, Pond Street, S98 6HR

Are you interested in working for one of the biggest companies in the UK? How about a job that offers variety? We are looking for a General Administrator to join our team at our HR Services site which is based in the centre of Sheffield.

**About the role**

In this varied role, you’ll undertake post room admin duties and provide cover to the busy reception desk.

You’ll manage the day-to-day operational requirements of the incoming and outgoing post, ensuring your time is utilised effectively and provide a postal collection and delivery service within the Pond Street office. Duties include regular collection of the mail, taking delivery of packages and assisting with ad-hoc duties such as confidential waste collection, room booking requests and dealing with telephone queries. When covering reception, you’ll be our meet and greet point and have responsibility for answering the switchboard, checking visitors’ ID passes, ensuring all visitors sign in whilst presenting a professional image.

Due to the nature of the role, you need to be physically fit and be able to lift up to 15kg. This is a fantastic opportunity to join Royal Mails Property, Facility and Services team and to develop your career in one of the largest organisations within the UK.

**Attendance**

The role is part time 20 hours per week, working Monday to Friday, 08:00 - 12:00. The Pond Steet Office is located in the centre of Sheffield and has excellent access to public transport.

**About you**

You need to demonstrate the following skills and experience on your CV:

- Excellent customer service skills, with the ability to communicate with all levels of staff
- Previous post room and administration experience in a customer facing role
- Receptionist experience will be beneficial
- A first-class telephone manner
- IT skills

**Next Steps**

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

**About Us**

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 1850 sites.

We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

RMG #LI-POST