Contract Administrator

1 week ago

Gloucester, United Kingdom Hewer Facilities Management LTD Full time

**Contract Administrator Job Description**

**Location**: Gloucester
**Company**: Hewer Facilities Management

**Who We Are**

Hewer Facilities Management is a trusted leader in plumbing, heating, and electrical contracting across the South-West of England and beyond. For over 55 years, we’ve built a reputation for quality and excellence, driven by our dedicated team of over 120 employees. As a family-owned business, we are proud of our heritage and committed to delivering exceptional service to our clients.

**Role Overview**

As a **Contract Administrator**, you’ll play a key role in managing client interactions and supporting field engineers, ensuring the seamless delivery of services while embodying Hewer’s core values.

**Key Responsibilities**
- **Quote Management**:

- Identify quotes from engineers’ paperwork and action accordingly.
- Collaborate with field engineers to gather all necessary information.
- Administer quotes efficiently and liaise with clients to facilitate approvals.
- **Client CRM Management**:

- Use the client’s CRM system effectively to extract, update, and manage key information.
- **Documentation Accuracy**:

- Ensure all documentation is precise and up to date, demonstrating excellent attention to detail.
- **Invoice Preparation**:

- Coordinate invoicing by assembling client-specific spreadsheets.
- Confirm all forms are completed accurately and submitted on time.
- **Team Collaboration**:

- Support colleagues and management as needed to meet team goals.
- Ensure all aspects of the contract are invoiced accurately.

**Microsoft Excel & Teams experience are essential for this role**

**What We’re Looking For**

A dedicated professional who thrives in a collaborative, fast-paced environment and is eager to uphold our values:

- **Customer First** - Deliver outstanding client service.
- **Ambassador** - Represent Hewer with integrity and professionalism.
- **Relationships** - Build strong connections with clients and colleagues.
- **Excellence** - Strive for the highest standards in every task.

**What We Offer**
- A dynamic and supportive work environment.
- Opportunities for career development within a growing company.
- The chance to be part of a family-owned business with over five decades of excellence.

If you’re ready to join a team that values quality, professionalism, and collaboration, we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Office: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

Work Location: In person

Reference ID: Contract Admin - Glos

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