Rehabilitation/support Officer

**Rehab/Support Officer £10.66 - £11.20 an hour**
**Do you love helping people but tired of doing long and unsociable hours? Then this role is for you And you will even get every CHRISTMAS WEEK off**
- **Headway Southampton is a charity that improves the lives of people after brain injuries.**_ **We are at an exciting chapter of our journey as we expand to provide more services.**

**We are looking for a positive and enthusiastic individual who can help host our rehab sessions at our purpose-built centre in Totton, Southampton. You will have had experience in hospitality or customer service, education, or within a social care setting. You will need to be a people’s person and help make our service users feel at home.**

**This role offers great working hours, and we believe in making sure our staff have the right work life balance The role can be a full or part time position depending on the right person and their situation.**

**If you are looking for a fun and relaxed environment to work in that really makes a difference to people’s lives and offers a great personal work life balance, then this role is for you**

**Don’t take my word for it, here is what some of our team say about working for Headway**:
**“I love the supporting team, the great work life balance, with weekends off You can make a real difference to people's lives” - Kirsty**

**“My partner always comments on how much I love my Job, and I do I always come home happy that I was able to help someone, and I love the activities that we do with our service users and the chance to build a relationship with them” Megan**

**“I love working in a place that I look forward to coming too. I enjoy the work that we do and the difference we make” - Jake**

**WHAT IS THE ROLE**

To meet both individual and group needs of the service users by running a wide range of rehabilitation activities (sport, arts, crafts, cooking, IT, cultural visits, discussion groups) within and outside of the centre. To be a key worker to certain individuals, supporting them to create, and work towards achieving, the goals in their rehabilitation action plan.

**DESIRABLE EXPERIENCE**

Ability to work as part of a team and on own initiative. Experience of working in the health and social care sector (not essential as training given). The ability to communicate effectively both verbally and in writing. Capable of carrying out project work and appropriate individual activities according to the needs of the service users. This can on occasions include personal care.

**DESIRABLE QUALIFICATIONS**

A University degree or NVQ3 Qualification in Health and Social Care or equivalent qualification/experience. However not essential as full training will be given.

**WORKING RELATIONSHIPS**

To develop and maintain effective working relationships with staff, volunteers, service users and their families/carers. Welcoming visitors to the Centre and communicating with transport providers, work experience students, therapists, charity donors and community partners.

**SKILLS REQUIRED**:

- The Ability to research, plan and carry out activities/workshops within and outside of the Centre and remotely on Zoom.
- A good sense of humour, plenty of enthusiasm, adaptable and able to use own initiative.
- An awareness of the sensory, cognitive, and physical disability of a person who has sustained a brain injury and able to support service users who have complex needs and behavioural problems.
- The skills to manage a small team of volunteers and workplace students and delegate tasks appropriately. Have good written and recording skills to carry out admin duties as required and contribute to the maintenance of service users’ records and progress reports.
- A pro-active and reliable team player.
- A driving license is essential, along with a willingness to drive company vehicles.
- IT skills. To have an understanding and experience of using Microsoft Office and Zoom

**MAIN RESPONSIBILITIES**
- To plan, research and run rehabilitation activity sessions within and outside of the centre (cooking, IT, badminton, discussion groups, creative writing, art, craft, gardening, cultural visits, tennis, golf, swimming, cognitive workshops)
- To help run remote service plans and support on Zoom and other conference call platforms.
- To support service users to achieve the objectives of their rehabilitation action plan.
- To support service users in appropriate, practical, educational, employment, training, social and leisure activities that contribute to their development towards independence.
- To assess and arrange support service users at home and in voluntary work and employment, as well as remotely using Zoom and other conference call platforms.
- To contribute ideas for the development both of individual programs and of the service in general.
- To provide appropriate and quality care for service users, this may sometimes include assistance with eating, drinking, personal hygiene, a