Customer Service Administrator

4 days ago


Gloucester, United Kingdom Uniting People Full time

**Customer Service Administrator**
**Monday to Friday - 7am to 4pm**
**£30,000**
- **Gloucester - GL2**_

We are currently recruiting for a Customer Service Administrator to join our clients growing team. You will be joining a market leading organisation dealing with both customers and internal and external teams.

So if you are experienced within customer service and administration then APPLY NOW

**Role**:

- Contact customers daily with updates regarding their complaint, enquiries, ensuring resolutions are being achieved.
- Booking meetings with surveyors ensuring that times and dates are communicated to the customer and other internal/external parties.
- Support surveyors with arranging diaries, including meetings with customers and clients.
- Respond to all customer enquiries.
- Carry out daily calls with the Operations team to ensure all work is on target and ensure all updates are shared.
- Chase operations for updates on all customer complaints when needed.

**Skills**:

- Detail orientated
- Organised
- Microsoft Office - comfortable working on Excel
- Excellent communication skills - with both internal and external parties
- Pro-active
- Time management
- Prioritising workload

**Job Types**: Full-time, Permanent

Pay: £30,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: In person



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