Loan Administrator

1 day ago


Blackpool, United Kingdom FIG People Full time

**The Company**:
A PE backed Financial Services company in Blackpool who are looking for a forward thinking, customer friendly Loan Administrator to join them on the journey of continued growth and success. The Group employs over 500 people across 5 offices. They pride themselveson their excellent customer service and have a 98% positive approval rating from customers. But it's not just customers who thrive. Employees will also have the opportunity to achieve their full potential. With 4 strategic pillars, Reward, Track, Improve andAssist, at the heart of the business, employees have clear focus and career direction. This is a key appointment which offers the chance to add value across the business.

**What skills / experience are we looking for?**
- Excellent communication skills (written and oral)
- Computer literate
- Excellent organisational skills and ability to manage large workloads
- Excellent attention to detail
- Positive approach
- Ability to work under pressure and to strict guideline
- Desire to provide excellent customer service
- Team Player, willing to go the extra mile
- Previous experience in a similar role
- Understanding of working within a regulated environment

**What will you be doing?**
- Proactively manage a pipeline of cases
- Be able to prioritise workload
- Identify any potential vulnerability indicators that may result in poor outcomes for the customer or business
- Accurately assess bank statements
- Work towards and exceed KPI's set
- Ensure that all regulatory requirements are met throughout the process
- Ability to self-manage and demonstrate sound problem-solving skills

**Package**:
You will be offered a great starting salary, plus up to a 20% quarterly bonus.
- 22 days holiday per year plus an extra day on completion of each years' service, up to a maximum of 25 days for all employees + 8 days bank holiday
- Workplace pension
- Quarterly and monthly bonus
- Wellbeing sessions
- All-expense paid annual celebration
- Day off for your birthday
- Free onsite parking
- A culture of internal promotion


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