Front of House Team Member

9 hours ago

Solihull, United Kingdom Nuthurst Grange Country House Hotel & Restaurant Full time

**Job description**

About Nuthurst Grange: Nuthurst Grange is a prestigious country house hotel in Solihull, offering luxury accommodation and exceptional dining experiences. With our fine dining restaurant, Kingswood, and stunning event spaces, we deliver unforgettable service to our guests. We are seeking enthusiastic and professional Front of House staff to join our dedicated team.

**Job Overview**: As a member of the Front of House team, you will play a key role in providing excellent food and beverage service in our restaurant, bar, and event spaces. Your focus will be on creating a welcoming environment, ensuring that guests have a memorable dining and drinking experience. You will be responsible for delivering friendly, professional service, whether taking orders, serving drinks, or assisting with events.

Key Responsibilities:

- Greet and seat guests in the restaurant and bar areas, ensuring a warm welcome.
- Take food and drink orders accurately, offering advice and information on menu items, including our selection of Modern British cuisine.
- Serve food and drinks to guests efficiently while maintaining high presentation standards.
- Prepare and serve a variety of drinks from the bar, including cocktails, wines, and spirits, with correct measurements and garnishes.
- Ensure all dietary requirements and preferences are communicated to the kitchen team.
- Clear and reset tables in a timely manner, ensuring cleanliness and readiness for new guests.
- Assist in setting up and clearing down of restaurant and event spaces.
- Provide friendly and attentive service at all times, ensuring guest satisfaction.
- Handle guest payments and manage billing through the hotel’s POS systems.
- Maintain cleanliness and hygiene standards in both the restaurant and bar areas.
- Restock the bar and ensure all beverages are stored correctly.
- Work closely with the kitchen and other front-of-house staff to ensure smooth service during busy periods.
- Be knowledgeable about the hotel’s services and facilities, answering any guest queries.

**Requirements**:

- Previous experience in a similar role, either in a restaurant, bar, or hotel setting.
- A passion for delivering excellent customer service with attention to detail.
- Knowledge of food and beverage service, including cocktails and fine wines, is an advantage.
- Strong communication and interpersonal skills.
- Ability to work under pressure during busy service times while maintaining professionalism.
- Flexibility to work shifts, including evenings, weekends, and bank holidays.
- Immaculate personal presentation and a positive attitude.
- Experience with POS systems is beneficial, though training will be provided.

**Benefits**:

- Competitive pay based on experience, plus tips.
- Work in a luxury, customer-focused environment with a supportive team.
- Opportunities for professional development and training.
- Friendly, team-oriented atmosphere with opportunities to progress.

**Job Types**: Full-time, Part-time

Pay: £9.81-£11.00 per hour

Expected hours: 45 - 60 per week

**Experience**:

- Hospitality: 4 years (required)
- Bartending: 2 years (preferred)

Work Location: In person

Application deadline: 10/10/2024

  • Front of House Team Member

    10 hours ago

    Solihull, United Kingdom Popworld Full time

    Location - Popworld Front of House Team Member At Popworld, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests. Can you - Help...

  • Front of House Team Member

    2 weeks ago

    Solihull, United Kingdom Popworld Full time

    Location - Popworld **Front of House Team Member** **About Us** Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its...

  • Front of House Team Member

    8 hours ago

    Solihull, United Kingdom PIzzarella Full time

    '''Duties''' - Greet and welcome guests in a friendly and professional manner - Take and process customer orders accurately and efficiently - Provide recommendations and upsell menu items to enhance the guest experience - Prepare food and beverages according to established recipes and quality standards - Ensure food safety protocols are followed at all...

  • Front of House Team Member

    2 days ago

    Solihull, United Kingdom Slug And Lettuce Full time

    **Location: Slug And Lettuce Solihull** Are you a great team player? You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food...

  • Front of House Team Member

    6 hours ago

    Solihull, United Kingdom Punchbowl lapworth Full time

    We understand that there are lots of positions open for FOH roles at the moment and it is difficult to know which choice is the right choice. All we can say is that we have been in your position during our hospitality careers and appreciate what it is that makes a place to work in a happy place to work in. We believe these are....... - Working with pleasant...

  • Popworld Solihull Front of House Team Member

    8 hours ago

    Solihull, United Kingdom Popworld Full time

    **Location: Popworld Solihull** Are you a great team player? You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and...

  • Front of House Team Member

    18 hours ago

    Solihull B AX, United Kingdom Shree Krishna Vada Pav Full time

    Join the SKVP Family – Front of House Team Member WantedLocation: 177a Stratford Rd, Shirley, Solihull B90 3AXJob Type: Full-time / Part-timeHourly Pay: Up to £12.21________________________________________Who We AreAt SKVP (Shree Krishna Vada Pav), we bring the soul of Mumbai's street food to the UK From spicy vada pav and buttery pav bhaji to crispy...

  • Front of House Team Member

    1 week ago

    Solihull, United Kingdom THE STEAMHOUSE Full time

    **IMMEDIATE START** **The Steamhouse Solihull newly opened! Front of House 25 hour contract!** At The Steamhouse, we've spent the past eight years perfecting the art of bagels, espresso, and doughnuts. Our success is built on creativity, passion, and the fearless drive of our leaders. Our talented teams bake, craft, and serve a menu that's uniquely ours,...

  • Front of House Staff

    6 days ago

    Solihull, United Kingdom Fiesta del Asado Full time

    Want an exciting role in a fun environment with great team spirit and mouth-watering benefits to match? Then you’ll want to join our family! We’re a popular Restaurant and Cocktail Bar looking for **Front of House team members** on a part time basis. **Here’s the juicy bit**: - Excellent pay, with great tips and service charge on top; - Team...

  • Front of House Staff

    2 weeks ago

    Solihull, United Kingdom Fiesta del Asado Full time

    Want an exciting role in a fun environment with great team spirit and mouth-watering benefits to match? Then you’ll want to join our family! We’re a popular Restaurant and Cocktail Bar looking for **Front of House team members** on a part time basis. **Here’s the juicy bit**: - Excellent pay, with great tips and service charge on top; - Team...