Front of House Team Member

1 day ago

Solihull, United Kingdom PIzzarella Full time

'''Duties'''
- Greet and welcome guests in a friendly and professional manner
- Take and process customer orders accurately and efficiently
- Provide recommendations and upsell menu items to enhance the guest experience
- Prepare food and beverages according to established recipes and quality standards
- Ensure food safety protocols are followed at all times
- Maintain cleanliness and organization of the front of house area
- Assist with restocking supplies and inventory management
- Handle customer inquiries, complaints, and resolve issues promptly
- Collaborate with team members to ensure smooth operations

'''Requirements'''
- Basic math skills for handling cash transactions and calculating bills
- Excellent hospitality and guest service skills to provide a positive dining experience
- Knowledge of food safety regulations and practices
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong communication skills to effectively interact with guests and team members
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Previous experience in a restaurant or culinary setting is preferred but not required
- Time management skills to prioritize tasks and meet deadlines

We offer competitive pay rates, flexible scheduling, opportunities for career growth, and a positive work environment. If you are passionate about providing excellent customer service in a restaurant setting, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£13.00 per hour

**Benefits**:

- Flexitime

Flexible Language Requirement:

- English not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Solihull: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 2 years (preferred)
- Bartending: 2 years (preferred)

Work Location: In person

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