Support Officer

Job profile for Support Officer
- **Support Officer**:

- Brighton with Hybrid working
- 20/11/2025- Support Officer-
- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- Job details- **Salary**
- Salary starting from £28,233 per annum dependent on skills and experience-
- **Contractual hours**
- 35-
- **Basis**
- Full time-
- **Job category/type**
- Administration / Corporate Support-
- **Date posted**
- 27/10/2025-
- **Job reference**
- REQ000262 - Job description- **Role title**: Support Officer
- **
TPR Grade & Pay Group**:R&O Grade 11 - Officer
- **
Reporting to**:Executive Assistant
- **
Directorate**:COO Group
- **
Starting Salary**:Salary between £28,233 - £31,370 per annum dependent on skills and experience, plus excellent benefits package
- **
Contract**:Permanent
- **
Location**:Brighton/hybrid (6 days per month in the office)- **
The**role and responsibilities**
- We are looking for a highly organised and discreet Support Officer to join the Chief Operating Officer’s Office. This is a pivotal role supporting the Executive Assistant in delivering a high-performing, responsive, and professional executive office.
- You’ll be instrumental in supporting the COO’s Office to run smoothly, providing administrative and operational support that enables the team to focus on strategic priorities.
- **
You will**:

- Support with the coordination of meetings, briefings, and internal communications.
- Support with the organisation and collation of confidential information and ensure records and materials are stored securely.
- Support with the preparation of reports, presentations, and other materials to a high standard, ensuring these are distributed in a timely manner.
- As part of the COO office team, provide high-quality administrative support to the COO, including support with the COO calendar, meeting support and action follow up.
- Be the first point of contact for the monthly Delivery Assurance Committee meeting, working with the Corporate Secretariat to ensure agendas, papers, minutes and actions are developed, submitted, and recorded correctly and in a timely manner.
- Handle correspondence and documentation with professionalism and discretion.
- Develop and maintain positive relationship with key stakeholders across the organisation.
- Use sound judgement to triage issues and escalate where appropriate.
- Support the COO Office in maintaining operational excellence and mitigating risk.

**
The role criteria**- Strong administrative experience in a fast-paced, professional environment.
- Excellent written and verbal communication skills.
- Proven ability to handle confidential information with integrity.
- Strong organisational skills and attention to detail.
- Ability to work collaboratively and build effective relationships across teams.
- Confidence in prioritising tasks and managing competing deadlines.
- Familiarity with project coordination or stakeholder engagement.-
- **
The team**
- The Chief Operating Officer Group brings together key operational functions such as People, Finance, Risk, Compliance, and Business Continuity to provide timely, clear, and flexible support to all teams across TPR. This enables the organisation to fulfil its statutory objectives and deliver on its priorities effectively and efficiently.
- This role, alongside the Executive Assistant and Personal Assistants deployed across the group, plays a crucial part in ensuring the smooth running of the COO Office. By providing high-quality administrative and operational support, it helps senior leaders stay focused on strategic delivery while maintaining strong governance, coordination, and communication across the organisation.
- TPR offers:

- Genuine opportunities for learning and development.
- A values-led, inclusive environment.
- Hybrid working and flexible shift patterns.
- A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Women’s).-
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Reward and benefits**
- We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.

**
Our culture**
- TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.
- Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when d