Monitoring Support Officer

Make communities safer as a monitoring support officer:
Join us as a monitoring support officer and be part of an inclusive and collaborative team, who will help you learn and develop, and progress your career - all while you work together to make local communities safer.

We’ll provide you with all the training you need to quickly get up to speed. You’ll also be supported by field monitoring officers from your very first day and be a key part of a welcoming and inclusive team. With plenty of opportunities to progress into a more senior role or within other areas of the business, this is a perfect opportunity to kickstart your development by discovering new skills in a position where you can truly learn something new every day.

Become a monitoring support officer and discover a career where you can make a meaningful difference to your local community.

**Job title**:
Monitoring Support Officer

**What you’ll be doing**:

- completing paperwork in a timely and accurate manner, and ensuring the legibility of any written reports
- ensuring all standard operational procedures are adhered to, and that contract compliance is maintained at all times
- completing ad-hoc duties as and when directed by your line manager
- attending team meetings and regular one-to-ones with your line manager
- Performing research and providing answers for customer generated inquiries.1700-0030 and 1700-0100 shifts with a two hour shift extension.

**What we’re looking for**:

- full driving license and Right to Work documents
- ability to work on a shift rota basis (night shifts, day shifts, and part-time hours available)
- friendly and personable, with the ability to put people at ease
- resilience, patience, and the ability to adapt to different circumstances
- an interest in getting out and about, and travelling around to visit people in their own homes
- a willingness to learn, and an attentive and diligent approach to work

**About Electronic Monitoring Systems (EMS)**

At Electronic Monitoring Systems (EMS), we’re helping to ensure public safety across the country, and to address the growing concerns about overcrowding in prisons. As part of the Criminal Justice System in England and Wales, we electronically monitor the location of individuals who may pose a risk to people or their property. Using electronic monitoring technology, we help to deter individuals from breaking curfews, and support them to successfully complete their sentences outside of prison. We’re a diverse, supportive and friendly team who want to make a real contribution to society, and help make our communities safer.

**What’s in it for you?**
- £12,521.95 - Fixed term, Part time
- Company car
- **23 **days’ holiday **(rising to **27 **) **with the opportunity to buy extra leave
- company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- access to Level, a financial health platform for Capita Colleagues, offering salary-linked savings, open banking budgeting and early access to your wages
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

**What we hope you’ll do next**:
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.

**Location**:
Brighton
,

United Kingdom

**Time Type**:
Part time

**Contract Type**:
Fixed Term (Fixed Term)