Trainee Recoveries Negotiator

**Who we are**

Assisting clients nationwide involved in road traffic accidents, EDAM Group provides a comprehensive range of in-house post-accident services, outsourced claims management, repair management, legal services and replacement vehicles. We are a group of companies established in 2001 working towards and guaranteeing the same goal, comprehensive first-class service delivery. We are also proud to be recognised as a Sunday Times TOP 100 companies to work for.

**Overview of Role**:
As Recovery Negotiator reporting to our Recovery Manager your overall responsibility will be to proactively manage a caseload of claims to recover debt from third party insurance companies.

**Key tasks will include**:

- Ensuring clients’ claims are dealt with swiftly and professionally and making sure you achieve individual and collective targets
- Looking into the investigation of causes of non-payment delays and their prompt resolution will be key, together with:

- Producing a chronology of events if a hire period is disputed, liaising with insurers and repairers when necessary
- The escalation of files to litigation, ensuring the correct procedure is followed and evidence is enclosed.

**What you can bring to the role**:

- A proven track record within a fast-paced, target-driven environment, underpinned by experience of liability, fraud and indemnity.
- Excellent knowledge of the ABI GTA and credit hire case law, you’re assertive and persuasive with first-class negotiation and all-round communication skills
- Exceptional communication and organisational skills
- Ability to work in a fast paced high pressured at times environment
- Excellent time management and good prioritising skills required
- Dynamic, results driven outlook
- Ability to work as part of a team and using your own initiative

**Benefits & Rewards**:

- Hybrid Working
- 25 Days holiday + bank holidays
- Pension scheme
- Company car scheme
- Buy/sell holidays
- Cycle to work scheme
- Perkbox
- Saving Scheme
- Football Tickets
- Summer and Christmas Parties
- Enhanced Maternity and Paternity
- Healthcare Package

**Why should you choose to work for EDAM?**
- We have a vast variety of amazing benefits for you to enjoy, in-fact we have one of the best benefits packages in Manchester
- We have a great culture
- We live for our Values: Fun, Passionate, Integrity, Innovative, Respectful and One Team
- We offer award winning training
- We always aim to promote internally, there are always opportunities to progress your career
- We are a Sunday Times TOP 100 company to work for
- We pride ourselves on our impressive Net Promoter Score
- We have a modern, open plan office with a relaxing sociable breakout area that has its own football table

**_So why wouldn’t you choose EDAM_**

**Our People**:
We are incredibly passionate about our people, we believe it’s the people that make our business what it is, a fun, hardworking, dynamic organisation that offers you the chance to develop a long-lasting supportive career.

Our values are an integral part of our day to day lives at The EDAM Group. Do you live and breathe our values? If so we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

Additional pay:

- Yearly bonus

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester M22 4RW: reliably commute or plan to relocate before starting work (required)