Customer Service Advisor
2 days ago
**Customer Service Advisor**
**£21,000**
**Bradford**
Our client is a leading insurance company based in Bradford looking for a Customer Service Advisor to join their claims team.
In this role you will be responsible for being the first point of contact for customers wanting to register a claim and then supporting them throughout the process ensuring they receive the best service possible.
The company provide full training and continued support to ensure their employees have all the skills you need to succeed and progress throughout the company.
Initial training will be in the office will full safety measures in place and the role will become hybrid.
**Key Responsibilities of the job**:
- Updating customer contacts details.
- Providing internal support to claims team.
- Case management.
- Answering any client or dealership queries.
- Keeping all claim information up to date and accurately tracked on the in-house system.
**Key Skills for the job**:
- Working within a Customer service environment (desirable)
- Confident in both written and verbal communication
- Confident MS Office
- Able to solve problems by thinking outside of the box
- Organised and efficient
**Benefits**:
- Full extensive training for all in house systems and processes.
- Flexible home and office working
- 25 day standard holiday allowance per annum
- Up to 10 days extra holiday per annum (Free of charge)
- Holiday buy scheme
- Competitive salary (With yearly performance and salary review)
- Cycle to work scheme
- Gym-Flex, which provides discounted access to multiple different gyms.
- Life cover
- Self-funded private medical insurance
- Contributory pension scheme
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