Customer Support Executive

18 hours ago


East Kilbride, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Customer Support Executive**

**South Lanarkshire**

**Full time, Permanent**

**£24k**

Pertemps are supporting a credible organisation who are looking for a Customer Service Executive to join them on a full time, permanent basis. This role will be working on-site with the ability to work from home way day a week. Hours of work are 9am-5.30pm, Monday to Friday. Salary is £24k. This role will be the crucial face of the organisation and you will act as a first point of contact to customers. You will be responsible for resolving customer queries by liaising with the wider team on a day-to-day basis.

**Key Tasks**:

- Sales order processing
- Payment processing
- Returns processing
- Liaise with suppliers and customers when required, prioritising and working with the team to resolve any issues
- Monitoring and responding to reviews
- Assisting with courier requests
- Use of ERP system
- General Administration duties

**Desired Skills/Experience**
- Proficient with Microsoft Office
- Experience in customer facing roles
- Excellent written and verbal communication
- Problem Solving
- Time management and organisation skills

**To find out more information please contact Codie Smith.**

Pertemps acts as both an employment business and an employment agency



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