Improvement Support Assistant

Fixed term contract/secondment until 31 March 2026

Location: Westminster

**About us**:
The Local Government Association (LGA) is the national membership body for local authorities. We work on behalf of our member councils to support, promote and improve local government.

We are a politically led, cross-party organisation that works on behalf of councils to ensure local government has a strong, credible voice with national government. We influence and set the political agenda on the issues that matter to councils to help them deliver local solutions to national problems.

We also provide councils with the tools and resources to respond to challenges present and emerging, and support improvement across the sector.

**About the role**:
The LGA is offering an opportunity to join its dynamic improvement team working on a number of high-profile programmes that support councils to improve services to local people.

We offer a wide range of programmes to help officers and locally elected councillors lead their councils and communities; a programme of “peer challenges” that enables councils to get an external perspective on their operation and performance from other councils; and expert “hands on” support to help councils improve their productivity and efficiency or deal with specific challenges

***About You**:
The role requires and individual who can: work independently across multiple projects at any one time, update and analyse spreadsheets, produce reports, chase external stakeholders for information, plan and prepare meetings and events, take minutes, raise orders and invoices, monitor budgets, routinely keep project information and records up to date, understand and follow corporate policies and processes.

Successful applicant will need to be: a team player who is flexible and capable of working with mínimal supervision; well organised with the ability to plan and deliver a varied workload; highly capable and well-motivated; excellent communicators. They will also need to have strong interpersonal skills and have excellent attention to detail.

**_ You must have the right to work in the UK, the LGA are unfortunately unable to offer sponsorship visas. Evidence for the right to work in the UK will be requested at the interview stage._**

**To apply**:
If you would like to be considered for the role, please complete the online form and include a supporting statement detailing how you meet the criteria for the role before the closing date.
- High level of attention to detail
- Excellent communication and interpersonal skills, with a “can do” attitude.
- Ability to demonstrate political neutrality, discretion and confidentiality
- A flexible and collaborative approach to teamwork.
- Strong organisational and administrative skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

**Improvement Support Assistant - Job Description**

**Closing Date**:5pm, 31 August 2025

**Interview Date**:w/c 15th September, interviews will be virtual or in-person

**_ At the LGA we celebrate diversity and are committed to creating an inclusive environment for all employees where everyone is treated with dignity and respect. Our recruitment decisions are based on fair, open competition, with appointment on merit._**

**Our benefits**:

- LGA annual leave entitlement is 29 days, rising to 31 days after three years’ service and to 33 days after five years’ service, plus all UK public holidays (pro rata for fixed term and part time contracts).
- Future development - face-to-face and virtual courses are scheduled in line with developmental goals
- The LGA offers 24/7 access to a free, confidential employee assistance programme managed by Health Assured. This service is also available for Dependants.
- Family friendly policies

**Our values & behaviours**:
Our Values and Behaviours are there to give us an understanding of who we are as an organisation and who we want to be. They are a framework to help us understand:

- how we work with each other
- how we work with our members and stakeholders
- our expectations for ourselves and each other

Our values are:
**Collaboration -** We value collaboration, to pursue shared goals by encouraging and utilising diverse perspectives and working with internal and external colleagues across the organisation.

**Inclusion -** We value inclusion, where everyone feels valued, understood, and supported to contribute meaningfully.

**Ambition -** We value ambition, reflecting our desire to achieve best possible outcomes for local government, communities, and individuals.

**Respect -** We value respect, to ensure fairness, recognition, and shared accountability.