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Operational Support Admin
2 weeks ago
Key Responsibilities - Provide support to the Head of Operations and Operations Lead as required. - Coordination of various monthly meetings (logistics, preparing and sending papers, taking minutes and action points, following up actions) - Maintaining accurate and up-to-date information on Primary Care Networks and their member practices. - Attending PCN Meetings as required taking notes and actions. - Support the digital agenda, promote usage of digital services and serve as an important notification portal for the Primary Care Network member Practices - Undertake key operational tasks as outlined by service leads and senior management team (SMT) - Contribution to and submission of appropriate returns and reports as delegated by management to the relevant bodies.
- To undertake basic project management tasks. - Document management e.g. production of proposals, briefing papers - To maintain a risk and issues log - To ensure a good working knowledge of national and local policies and procedures relating to Primary Care Networks. - To support the sharing of best practices and learning across DGS Health and Primary Care Networks (PCNs).
- To ensure effective communication between DGS Health, PCNs and commissioners. - To offer a high-quality customer experience for member PCNs as subscribers of the service. - Master scheduling techniques, ensuring efficient coordination of appointments and managing calendars for healthcare providers. - Learn to organise and maintain patient records, including data entry, updates, and confidentiality protocols.
- Develop and maintain local staff intranet teamnet - Support planning for staff training and development and staff meetings. - Posting jobs and maintaining accurate employee information Finance - Printing and saving invoices - Raising invoices - Checking Invoices against deliveries - Credit control checking payments have been received and following up non or late payers.