Customer Service Representative
5 days ago
**About us**
1st Line Marketing Global is a small business in Glasgow. We are social, fun and fast-paced.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- On-the-job training
- Company perks
- Regular social events
**Responsibilities**
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Maintain customer records and accounts.
- Resolve customer complaints and issues in a timely manner.
- Identify customer needs and suggest appropriate products and services.
- Follow up with customers to ensure their satisfaction.
- Update customer information in the customer service database.
**Perks you deserve**
We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Recognition programs
**What we’re looking for**
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
**Salary**: £18,816.00-£20,291.00 per year
**Benefits**:
- Company events
- Flexitime
- Health & wellbeing programme
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Flexitime
- Holidays
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
Work Location: In person
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