Junior Call Centre Agent

2 days ago


Manchester, United Kingdom EVER GREENS SERVICES LIMITED Full time

**Role Overview**:
As a Junior Call Centre Agent, you will be the first point of contact for customers via telephone, supporting marketing campaigns by handling inbound and outbound calls. This role is perfect for someone with excellent communication skills who wants to start a career in marketing and customer engagement.

**Key Responsibilities**:

- Make outbound calls to potential customers to promote products and services
- Handle inbound calls and respond to customer enquiries professionally
- Record accurate customer information and update databases
- Support sales and marketing targets through effective communication
- Work closely with the team to meet daily and weekly call targets
- Maintain high levels of customer service and professionalism
- Adhere to company policies and relevant regulations

**What We’re Looking For**:

- Clear and confident telephone manner
- Strong communication and listening skills
- Ability to stay positive and professional under pressure
- Good organisational skills and attention to detail
- A willingness to learn and develop in a team environment
- Previous call centre or customer service experience is an advantage but not essential

**What We Offer**:

- Full training and ongoing support
- Opportunities for career progression within marketing and sales
- Friendly and inclusive company culture
- Exposure to high-profile marketing campaigns and clients

**How to Apply**:
Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- Manchester M2 (required)

Work Location: In person

Application deadline: 15/06/2025
Expected start date: 16/06/2025



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