Wellbeing, Welfare and Engagement Officer
4 hours ago
We are looking for someone who can live and breathe our values; To work in partnership, deliver quality, adapt, be positive and be inclusive. You will be proactive and able to work colleagues and volunteers to deliver amazing services.
Key responsibilities:
- Serve as the primary liaison for local residents visiting or contacting one of our community outreach hubs, ensuring a welcoming and supportive atmosphere.
- Provide advice on welfare benefits, conduct entitlement checks, and offer financial wellbeing support to maximize clients’ income and support them in managing their energy costs.
- Assist individuals in their job search and career development efforts, including CV writing and linking clients with training and employment opportunities.
- Facilitate access to online services and digital training, promoting digital literacy and inclusion among community members.
- Engage local residents in community activities and events
- Work with local partners, organisations, and the broader Communities 1st team to ensure an integrated approach to service delivery.
**Job Types**: Part-time, Fixed term contract
Contract length: 18 months
Expected hours: 24 per week
**Benefits**:
- Company pension
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- St. Albans: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Health and Social Care: 1 year (preferred)
- Customer service: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 50% (preferred)
Work Location: In person
Reference ID: Wellbeing, Welfare and Engagement Officer
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