Key Account Manager

COMPANY            GBA Logistics - Freight Services
JOB TITLE            Key Account Manager
SHIFTS                  Monday-Friday 39 Hours/week
SALARY                Up to £35k DOE Bonus
BASE                    Seaham

GBA Logistics has been delivering logistics solutions since 1987 and are a leading family-owned logistics company. We target the top end of the logistics value-chain and our passion is to solve our customers problems. We are in the top 50 Logistics Companies in the UK with annual turnover in excess of £75m. With a base in 5 European countries and a growing presence in mainland Europe we are looking for Key Account Manager to play a major role in our Freight Services team.
Whether it’s regular Full Truck Loads (FTLs) from A to B, imports and exports, or express vans delivering to multiple locations, we have the experience, equipment and network to support our customers. GBA offers the security of a large, established freight partner operating our own fleet of vehicles with highly trained drivers, combined with a flexible, large network of logistics partners all over the world - ensuring you always get the best solution, tailored to your specific business requirements.
Our people are our most important asset and are crucial to the success of our business. We are one big family and care passionately about the work we do and the service provided to our customers.
**Key Responsibilities **
- To provide logistical solutions to GBA customers, ensuring that all job bookings are handled efficiently through use of the GBA systems.
- Understanding GBA core businesses and strengths, upselling at every possible opportunity.
- To support and maintain customer accounts, develop and retain existing and potential customers through networking and other customer entertainment activities.
- Develop and report on customer account KPIs, forecasts and budgets.
- Arrange and participate in customer visits.
**You **
- A background in sales/account management
- Knowledge of logistics/freight forwarding
- Strong interpersonal & relationship building skills

**What We Can Offer **
- Long term career with a stable market leader
- Holiday loyalty scheme
- Company Health Care Scheme
- Company Sick Pay
- Learning and Development opportunities

**What do our people say? **

“Family Values and truly are. Will do utmost for staff: Driver allowed to take grand-daughter to prom in vehicle. Supported charity bike ride by supplying vehicle. Engaged with staff for helping with problems.”
“Fair rate of PAYE. Cycle to work scheme. Employee health care scheme. Made to feel like family. Supportive HR. Team building exercises even if it is a meal and a drink.”
“Great place to work with good rates of pay throughout. Progression and development are key elements of the business and shows a true reflection on how the company want to help the growth of their employees.”
“The feeling like you are a part of the business family meant I settled in very quickly as I felt very included and that I could talk to my colleges.”
“I am really enjoying working for GBA, management are very friendly and supportive, they respect you. HR department is very welcoming and continuously driving to develop the company, whilst taking onboard and listening to employees views. GBA offer flexibility within my role and there is a good work-life balance.”
**Culture fit is also vital to this role and we are looking for people who share our values. In a recent employee engagement survey, when asked “what is it like at GBA” the top three responses were “Challenging”, “Interesting” and “Friendly”.  If this sounds like you then please get in touch.