Housing Officer

4 days ago

Bristol, United Kingdom Sovereign Housing Full time

**Are you an experienced Housing Officer looking for a new opportunity?**

Sovereign is an ambitious business with a strong social purpose - we're making huge differences to people's lives. Not simply providing affordable homes, we're shaping places where people want to live now and in the future.

While we're not-for-profit, and reinvest every penny back into homes and services, we are a major business, with the financial clout of a FTSE-250 business. We combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

**The role - Housing Officer**

We are delighted to be recruiting a superb 12 Month FTC opportunity for a diligent and driven **Housing Officer** to join our team covering **Gloucester, Cheltenham, Tewksbury and Oxford**. This role will combine a mix of agile working from home, out on the field and office working - there will be a need to be onsite in our Bristol office as required but there will be good flexibility.

As **Housing Officer, **you'll use your knowledge and skills to resolve a range of tenancy management challenges including: ASB, tenancy issues and changes, breaches and safeguarding. You'll balance your caseload with projects, aimed at keeping our resident's feeling safe and supported.

Reporting to the Housing Services Manager, you will need to be an excellent collaborator and communicator. We're looking for a highly skilled professional with experience of complex anti-social behaviour, safeguarding and tenancy management. You'll bring with you a commitment to customer service and a solution-focused approach.

**To be successful in this role you will have**:

- a proven track record in all aspect of tenancy management such as anti-social behaviour
- supported vulnerable residents to sustain their tenancies by referring to the right agencies
- dealt with tenancy breaches
- experience of prioritising and organising housing cases/risk
- the ability to be self-motivated and highly organised

**Your benefits**

You'll be given the opportunity to grow your skills within a role that will bring great satisfaction. You'll be encouraged to bring your whole self to work and find like-minded people in a diverse and inclusive working community.

Some of our benefits include:

- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working - working from home
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matching pension scheme up to 12%
- Life cover
- Part of our Recognition scheme where you can be gifted retail vouchers
- Wellbeing discounts including Gym Memberships
- Wide selection of other benefits available

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