Service Lead

**Job Description Summary**: It’s an exciting time to be working in Renewable Energy - and you can play your part. GE Offshore Wind, a GE Renewable Energy business, has more than 800 employees in the world. Today, we have wind turbines operating on three continents, America, Europe and Asia and now have the world’s first 13 MW most powerful offshore wind turbine.

We are now building the largest Wind Farm in the world, launching 250+ Wind Turbines on the North East Coast - Doggerbank.

Responsible for co-ordination of planned and corrective Offshore Wind Service activities, providing team leadership and full responsibility for the preparation of work to ensure high performance delivery of SQDC targets in collaboration with our customers. Working in a team of two, the Service Leads will cover the full scope of task readiness from preparation of parts/tools, setting people to work to reporting of task progress.

Your primary location will be working offshore, on rotation from Port of Tyne.

**Responsibilities**:

- Ensure safe turbine maintenance operations are carried out, with high standards of quality, delivered to budget and according to the defined schedule, recording and tracking relevant KPIs and reporting on progress, deviations to plans and mitigations.
- Manage Emergency Response Plans according to the local, site and GE policies with the support of required stakeholders.
- Lead the operational team(s) who are located on the service operation vessels. Be fully responsible for the execution of all service-related activities.
- Lead and co-ordinate the safe onboarding/offboarding of technicians and equipment with the operational vessel and all working parties in line with procedures.
- Be the point of contact for the customer representative on all day-to-day matters for your area of responsibility and create the customer monthly report.
- Coordinate and perform administrative activities as per relevant service processes, including tracking site activities, evaluating planned technician levels, planned service schedules, requisitions, documentation requirements and managing availability.
- Prepare and check tooling, material, and equipment on the operational vessel in advance of works for daily deployment. Part picking issues and returns
- Lead the Production Based Availability Operational plan that amplifies the synergies between operator and GE through advanced setup and ensures high levels of production.
- Lead the continual improvement culture within your area of responsibility, ensuring that high quality knowledge is retained and improved, and facilitating feedback to required stakeholders across the business.
- Support recruitment and talent development model to ensure continual improvement and progression for high performing technical and nontechnical Operational roles.
- Monitor and manage the production-based availability metrics within your area of responsibility and ensure that transparent recording and reporting is aligned with the customer.
- Support the development of all systems and processes as required to deliver Offshore Wind Maintenance.
- Support the establishment of the competency framework and Safe System of Work governance processes.
- Support the development and continual improvement of Standard Operation Procedures.

**Travel Expectations**:

- The role will be predominantly based offshore on the Dogger Bank project.
- The role requires international travel.
- Ability and willingness to work from the Port of Tyne O&M base or other GE sites when required.

**Education / Professional Experience**:

- Demonstrate extensive professional experience of efficiently co-ordinating workloads and working parties.
- Capable of working offshore at site operational wind farms.
- Significant experience of offshore wind maintenance operations is desirable but not essential.
- Proven ability to work in a cross-functional, global environment, with remote teams as a strong team player who can enable change and get work over the line.

**Language**:

- Fluency in English language

**Technical knowledge and skills**:

- Proven offshore wind experience or experience in a related discipline.
- High motivation level; self-starter with strong leadership and communication skills.
- High capability with Microsoft Software (Excel, PowerPoint, Word).
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyse and resolve problems in a structured manner.
- Demonstrated ability to lead Projects.
- Established project management skills.
- Demonstrated experience leading technician teams.

DB

**Additional Information**:
**Relocation Assistance Provided**:No