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Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as an apprentice barista at our new Colliers Wood store. If you’re welcoming, friendly, and eager to learn, this role is for you **Key Responsibilities**: - Crafting delicious, handcrafted beverages and building relationships with customers - Supporting store operations, including opening/closing, cash handling, and ensuring store security - Providing legendary customer service and creating genuine connections with customers - Maintaining a clean and organized workspace for both customers and partners - Anticipating customer needs by getting to know their preferences and the store environment - Collaborating with your team to ensure smooth operations, especially during peak times Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. **What You'll Need**: - A friendly, positive attitude and a hardworking approach - Flexibility with shifts, including early mornings, evenings, weekends and Bank Holidays. When other's in your team are off enjoying their holidays, we may need you to work slightly different hours to cover them. Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts. - Commitment to completing all apprenticeship tasks and training on time and to the best of your ability, with the support from your dedicated trainer - Reliability as a team player, ensuring you support your fellow partners and deliver a great experience for our customers - No prior qualifications or experience needed - full training provided **What We Offer**: In return, we’ll offer you a competitive starting salary and benefits that include: - 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year - Free drinks and food when you’re on shift - Bean stock options for all partners (own part of Starbucks) - Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) - A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise - Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform - Life assurance - Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) - A free 24/7 Employee Assistance Programme available to you and your family - Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners - Great long-term career opportunities in store and support centre **Apprenticeship Overview**: As one of our retail apprentices you will: - Gain skills and qualifications through the Level 2 Hospitality Team Member - Barista specialism - Apprenticeship - Receive comprehensive training, including coffee knowledge and customer service skills - Complete functional skills in Maths and English - Take part in regular one-on-one sessions with a dedicated trainer either remotely or through visits to your workplace to ensure your progress - Complete assessments during and at the end of your apprenticeship - Get hands-on experience in a real job and study for at least 20% of your working hours - Be on a career path at Starbucks with lots of future potential **Requirements**: To be an apprentice, you must: - Be 16 or over - Not already be in full-time education You can start an apprenticeship whether you’re starting your career or you want a change. You can have a previous qualification like a degree and still start an apprenticeship. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. **What is our process?** Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them At Starbucks, there’s always room for one more **Job Type**: Apprenticeship Pay: £11.70 per hour Expected hours: No less than 24 per week Additional pay: - Quarterly bonus **Benefits**: - Additional leave - Company pension - Cycle to work scheme - Discounted or free food - Employee discount - Enhanced maternity leave - Health & wellbeing programme - Referral programme - Sick pay
