Apprentice Barista

**Job description**

Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.

The best part about this role is that no two days are ever the same Working in one of our dynamic stores, a typical day could include:

- Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Supporting in creating the third place environment during each shift
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
- Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards

All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:

- 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Bean stock options for all partners (own part of Starbucks)
- Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
- Great long-term career opportunities in store and support centre

**To become an apprentice, you must**:

- be 16 or over
- not already be in full-time education

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

**As an apprentice you’ll**:

- have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- learn and train for a specific job
- get paid and receive holiday leave
- get hands-on experience in a real job
- study for at least 20% of your working hours
- complete assessments during and at the end of your apprenticeship
- be on a career path with lots of future potential

**What is an apprenticeship?**

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

**Levels of an apprenticeship**

Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.

At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.

**Future Prospects**

**Skills required**

To be successful in this role you will need to be a hard worker with a natural focus on positive communication skills, however you do not need any previous experience to join our team as an Apprentice Barista.

**Qualifications required**

None required as full training will be given along with an apprenticeship.

**Personal qualities**

If you are reliable, dedicated and love to have fun as part of a team then we would be delighted to hear from you.

**Things to consider**

Shifts will be earliest 6am and latest 9pm
You will work a 4 day week of 24 hours, there maybe the opportunity of more hours

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays

**Level 2 Hospitality Team Member - Barista speciali