Housekeeping Supervisor

1 week ago

London, United Kingdom Arvy Hospitality Solutions Ltd Full time

**Job brief**

We are looking for a Housekeeping Supervisor and Trainer to lead our team of room attendants and ensure we provide excellent customer service.

Housekeeping Supervisor /Trainer responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitationregulations and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

**Responsibilities**
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Ensure compliance with safety and sanitation policies in all areas

**Requirements**:

- Work experience as a Housekeeping Supervisor or Trainer similar role
- Hands-on experience with cleaning and maintenance tasks for large organizations
- Ability to use industrial cleaning equipment and products
- Excellent organizational and team management skills
- Stamina to handle the physical demands of the job
- Flexibility to work various shifts, including evenings and weekends

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