Implementation Consultant

1 week ago

Salford, United Kingdom SD Worx Full time

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?

**What do we have to offer?**

A challenging job in which you will lead small/mid-sized customer implementations. You will also receive:

- An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package.
- A dynamic environment: flexible working hours and working from home
- Learning opportunities: through an individual development plan and professional training
- Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx

**What do you have to offer?**

All round passion in implementations and a strong drive to give an excellent service to our customers. You will also have:

- Proven experience with a consultancy or implementation environment
- Experience managing payroll implementations
- Ability to influence stakeholders internally and externally

**Which task can you expect?**
- Lead projects of small/mid-size, or workstreams within a mid-size project, or a change control project or supporting a Senior Consultant or Programme Manager to ensure all milestones are met within contractual, time, quality and budgetary constraints
- Manage and escalate customer issues utilising the appropriate people or resources required for a prompt resolution
- Maintain customer relationships to support maximisation of future revenues and business profit
- Understand the customer needs and environment and support the recommendation of ‘value added’ solutions to the customer
- Support the management of internal inter departmental relationships and management team stakeholders
- Work proactively as a team member across the Department, offer support to junior members of the community as necessary
- Impart technical knowledge to contribute to product development
- Maintain budgetary responsibility for all implementations under their control

From many places, we work as one, moving from better to best together.

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