Customer Services: Admin Support
1 week ago
**Job Title**: Customer Services: Admin Support
**Location**:Congleton, Cheshire
**Salary**:Competitive
**Job type**:Full time
Fine Decor Wallcoverings Ltd is a leading Wallcoverings and Décor products supplier based in Congleton, Cheshire and part of the Brewster group whose offices are in Boston, USA.
**An exciting opportunity has risen for an administrator to support our Customer Services Team.**
Reporting to the Customer Services Team Leader, this role is responsible for a variety of aspects. Key Responsibilities include but are not limited to;
- Collating, issuing and filing of documentation
- Be the first point of contact with customers via the telephone
- Archiving documents and records
- Photocopying, filing, data input, producing basic reports
- Providing admin support for the team as required
- Dealing with postal duties
- Processing customer orders
- Handling order queries relating to deliveries, missing items or returns
- Other office administration tasks as required
- GCSE passes in Maths and English (Grade C / 4 or above) or equivalent
- Good knowledge and use of MS Word, Excel and Outlook
- Enthusiastic and adaptable
- A good telephone manner
- Someone who wants to work in an office doing administration tasks
- Organised and can work to timescales
- Above all, keen to learn and progress, and ready for total involvement in an administration role
**Benefits**:
- Working hours: 37.5 hours per week, 8.30am - 5.00pm Monday to Thursday and 8.30am-3.30pm Friday
- 25 days holiday per year plus 8 bank holidays
- 5% company pension contribution
- 4 x annual salary Life assurance cover
Please click on the **APPLY** button to send your CV and Cover Letter for this role.
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