IT First Line Support Assistant

2 days ago


Kettering, United Kingdom Designer Contracts Full time

We have an exciting opportunity for an individual who has previous IT experience to join our friendly IT Development and Support team based in Kettering.

Salary - £22,250 plus bonus

Type - Permanent, Full Time

Working Pattern - Monday to Friday, 8:30am to 5:00pm

Our continued success is based on having a loyal, motivated and friendly team of people with a drive to succeed. In return we offer excellent staff facilities together with a generous benefits package which is detailed below.

We are looking for a confident and organised person who has the ability to handle a heavy workload effectively whilst maintaining the highest levels of accuracy.

**Key areas of responsibilities include**:
Dealing with all first line support queries within the parameters provided

Assisting in the running of the Information Technology for the Company

Developing spreadsheets to record statistical information

Ensuring that back up regimes are adhered to and recorded

Ensuring that Anti-virus updates and scans are completed and recorded

Assisting end users with configuration of their installed software and computer

Ensuring that system security is maintained and issues are reported

Maintaining software and hardware inventory lists around the estate

Carry out PC repairs and building of new ones

Please see the attached job description for more detailed information.

**Key requirements**:
Proven background working within an IT role

Must be articulate, possess excellent IT and communication skills and work well under pressure

Must be strong team player

Perks and Benefits

Competitive Bonus

32 days holiday including 8 bank holidays

Additional days leave for long service

Health care plan provided by Westfield Health

Life Insurance

Contributory Pension scheme

Free on-site parking

Cycle to work scheme

All inclusive and paid for team building days out

Extensive training programs for ongoing learning and development

Designer Contracts is an equal opportunities employer



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