Pcn Clinical Pharmacy Technician

**Key Result Areas**: Support the role of the PCN Clinical Pharmacists. Take a lead role in the day to day running of the prescribing hub, supervising, developing, and monitoring Prescribing Clerks undertaking their daily tasks. Carry out medicine switches in GP Practices in line with Practice and CCG agreed specific protocols reviewing patients records, amending records, and informing patients. Carry out medicines optimisation tasks including effective medicine administration (e.g.

checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation.

Support medication reviews and medicines reconciliation for new/existing care home patients and synchronise medicines for patient transfers between care settings, liaising with local community pharmacies and other members of the healthcare multidisciplinary team. Support operational processes in care homes i.e. MAR chart updating and updating patient parameters on GP clinical system for continuity of care e.g. weights/heights for MUST scores.

Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed. Participate in and contribute to MDT meetings both in Practice and for Care Homes. Improve prescribing processes in General Practice.

Promotion of electronic repeat dispensing and online ordering. Report on key performance indicators for CPGP to demonstrate added value for patients and general practice in accordance with NICE guidance. Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes. Work closely with GP practices, GP Practice Pharmacists, and the CCG Clinical Pharmacy in General Practice lead.

Participate in Practice meetings, Patient Participation Groups, and other meetings to improve engagement of the role of pharmacy technician within the CPGP model and to promote issues relevant to prescribing and medicines optimisation. Liaise with other pharmacy stakeholders e.g. CCG Medicines Optimisation team, community pharmacy, and hospital pharmacy teams. Support the Medicines Optimisation team in the delivery of the Medicines Optimisation strategy.

Handle function specific information, which may be sensitive, complex, or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct. To be responsible for the organisation, planning and of own workload to meet set deadlines. To utilise GP practice clinical systems to conduct prescribing audits i.e. EMIS Web.

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice. As instructed by the CCG Medicines Safety Officer, ensure that all major MHRA drug alerts, where appropriate and within level of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result. To assist in the monitoring of prescribing expenditure at individual practice level and propose changes to ensure containment within identified resource. To undertake learning and development to ensure the required knowledge and skills for practice-based work.To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change