Associate Production Coordinator: QA

2 weeks ago

Edinburgh, United Kingdom Rockstar Games Full time

At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar North is on the lookout for an Associate Production Coordinator who is passionate about supporting Rockstar's QA team. This is a full-time permanent position based out of Rockstar's unique game development studio in Edinburgh.

**WHAT WE DO**:

- Ensuring product quality of Rockstar releases to an industry leading standard.
- Creating and actioning comprehensive test plans ensuring everything is functioning correctly.
- Writing concise bug reports and providing all relevant supporting information such as screenshots, videos, and game logs.
- Working cohesively with various departments to gain a full understanding of all systems and game mechanics in test.

**RESPONSIBILITIES**:

- Work with the QA team to provide production support for assigned focus areas.
- Set up meetings, discussions and calls were appropriate to support QA initiatives and processes across relevant projects and platforms.
- Take direction from QA Directors / Managers and Leads to organise, annotate and document follow up points from meetings, and work proactively to advance any emergent points.
- Maintain an overview of department bug totals, including bugs created per department, bugs returning to QA, fix rates, turnaround time etc.
- Create and schedule reports to update stakeholders with key information.
- Work proactively to plan and follow up on project progress / agreed work.
- Identify process dependencies with other departments and assist with their resolution.
- Liaise with external departments on behalf of the QA team, keeping lines of communication open around features and requirements.

**QUALIFICATIONS**:

- Bachelor's degree in Production, Project Management, or equivalent practical experience.

**SKILLS**:

- Proven written & verbal communication skills.
- Ability to take initiative when dealing with multiple priorities.
- The ability to concisely present complex information via reports.
- Proven ability to communicate and comprehend technical information in both written and oral form.
- An aptitude for working in a deadline-focused team environment.
- Self-motivated and adaptable with strong problem-solving skills.
- An eagerness to learn new software and develop skillsets.
- Strong data management skills.
- Collaborative and outgoing personality that can engage freely with others.
- A deep interest in video games and their development.

**PLUSES**:

- Participation in any academic or industry research or complex project development.
- Professional experience in the Software, Video Game, or similar industry.
- Professional experience in Quality Assurance, HelpDesk, IT support, etc.
- Experience with:

- Project Management.
- Perforce or equivalent source control software.
- Jira or equivalent bug/project tracking software.
- Post-secondary educational experience with an organisational focus (e.g., Project Management / tracking apps, Monday, MS Excel / Office)
- In-depth familiarity of Rockstar products is a massive plus.

**HOW TO APPLY**:
Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

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