Treatment Coordinator/administration Assistant
4 days ago
We are looking for a Treatment Co-Ordinator/Admin assistant to join our team at Hamilton Smile Studios.
4 days per week.
We are a mixed practice in Hamilton, looking to add a new role of treatment co-ordinator /admin assistant to our team. We're a very friendly team who are looking for the right person to strengthen the team. We have a really high level of customer care and really value a good work / home life balance.
We want each employee to feel that they want to come to work everyday and be a part of our great team
Your key responsibilities will include:
- Confidently building relationships with patients
- Follow up on consultations and follow up aftercare
- Provide relevant information on dental treatment/estimates & Dental Plans
- Outstanding communication and organisational skills
- Delivering the best patient journey throughout the course of the treatment
- Maintain patient trust throughout their journey
- Take deposits & payments for treatment
- Excellent telephone manner with a genuine interest in helping our patient
- Supporting the Practice Manager
- Ensuring smooth running of the reception and admin processes
- Supporting and providing clinical guidance to the dental nursing team
What We’re Looking For:
- GDC Registered Dental Nurse - Essential
- Minimum 2 years of experience in a dental setting
- Strong communication and organisational skills
- Confident in dealing with patients both face-to-face and over the phone
- Ability to multitask and work effectively in a fast-paced environment
- A positive, team-focused attitude
Why Join Us?
✨ Supportive team and friendly working environment
✨ Opportunity to grow into more senior non-clinical roles
✨ Involved in both NHS and Private patient care
✨ Training and development opportunities
✨ Staff Incentive Scheme after 1 years service
To apply, please send your CV and a short cover letter to:
We look forward to hearing from you
**Job Types**: Full-time, Permanent
Pay: From £12.50 per hour
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Hamilton: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Treatment Coordinator: 1 year (preferred)
- Dental Practice: 2 years (required)
Work Location: In person
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