Patient Services Coordinator

6 days ago

Devizes, United Kingdom Hatt Health & Movement Clinic Full time

**Location**:Devizes, Frome & Marlborough

**Salary**:£21,840.00 (FTE)

**Hours**:32 hours minimum

Important:

- Send us a copy of your CV.
- Send us a Cover Letter.
- Send us an approx. 3-minute video describing why you would be a good fit.

**Why should you come and join our team?**

You want to join a team who looks after you from the moment you accept the job offer, with a structured induction plan, a supportive team, regular 1:1’s and performance reviews.

You like the idea of working in smart, modern clinics, delivering our mission by helping to keep our lovely patients moving and active throughout their lives.

Perhaps you want to improve your own health and well-being? We will give you a free weekly Strength & Movement, Pilates or Rehab class (you choose), 50% off our other services and 25% discount for our retail products and bespoke orthotics. If that’s not enough, you’ll also have complimentary access to our Gym Studio (when classes aren’t running, of course).

We also offer a generous 6.5 weeks holiday allowance, rising to 7.5 weeks the longer you are with us.

**What will I achieve in my first 12 months?**

You will start with a structured 12 week induction plan, designed to ease you in and equip you with the skills you need to be effective in the role.

You’ll be taught how to deliver our gold standard service, ensuring our patients are always at the forefront of your decision making. In addition, you’ll learn how to use our Private Practice Software to manage diaries and appointments, how to take payments and how to manage customer accounts.

In this role, you will have the autonomy and independence to make decisions and find solutions and you’ll have a real influence over the standard of service we deliver. You’ll be trusted to carry out your job to the best of your abilities and given plenty of support, training and development to ensure you have the skills you need to do that.

As you progress through your induction plan and your confidence in the role grows, you may decide to get involved in additional projects, or absorb new responsibilities based on your strengths and interests. If you have the motivation and drive to develop, we will provide the support and opportunity to help you get to where you want to be.

Finally, let’s not forget that you will also be attending a social event or two (or three..) which will help you build relationships and _have fun_.

**Okay, I like the sound of this What do you need from me?**

We’re happy you asked

You’ll need:

- At least 3 years of customer service experience
- Exceptional people skills
- A genuine desire to help people
- To enjoy working as part of a supportive team (and making the most of our social calendar)
- To welcome and encourage feedback and coaching in order to develop your skills
- An ability to stay calm and work efficiently under pressure
- The energy and drive to help us deliver our mission - to keep people moving and active

Sound like you? We’d love you to apply.

To apply, you’ll need to send your CV, a covering letter and short 3-minute video describing why you think you’d be a good fit.

**TIP**:Before you apply, check out the ‘Join our Team’ section of our website to learn more about us, our values and how our recruitment process works. You might discover a useful tip or two.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £21,840.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Wellness programme

Work Location: One location

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