Clinic Receptionist
5 days ago
**Job Overview**
This is a busy reception position where we want you to put the customer first.
We have 3 receptionists in our team, each working their own shift pattern and time for reception handover.
**Duties**
- Greet and welcome visitors in a warm and professional manner, a personable manner with the ability to put people at ease is important.
- Answer incoming phone calls, booking patient appointments, taking payments and taking messages when necessary.
- Manage the front desk area, ensuring it is tidy and presentable at all times.
- Perform clerical duties such as data entry, filing, and maintaining office records.
- Utilise computerised systems for scheduling appointments and managing correspondence.
- Assist with administrative tasks including invoicing.
- Maintain an organised filing system for both physical and digital documents.
- Support team members with various tasks as needed to ensure smooth office operations.
**Requirements**:
- Proven experience in a clerical or administrative role is preferred.
- Confident computer skills
- Strong data entry skills with a high level of accuracy.
- Excellent phone etiquette with strong communication skills.
- Ability to work independently as well as part of a team.
- Highly organised with excellent time management skills.
- Ability to multitask
- A positive attitude and a willingness to learn new skills.
- Ability to cover other hours due to sickness and holiday cover
Hours
Your regular work hours would be Monday and Thursday 13:30 to 18:15 and Saturday mornings 09:00 to 13:15. You would be expected to cover clinic hours for your colleagues holiday and sickness
**Job Type**: Part-time
Pay: £12.21-£12.50 per hour
Expected hours: 13.75 per week
**Benefits**:
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Every weekend
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (required)
**Language**:
- English (preferred)
Work Location: In person
Reference ID: Rechcc2025
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